How-To Geek

Detect and Repair Applications In Microsoft Office 2007

How many times have you had a Microsoft Office application crash or lock up your system? The worst culprits seem to be Outlook and Access for me.

At my workplace we are running Office 2003 and when a crash or problem occurs it means wasting time hunting down the problem, doing a repair installation, or doing a complete uninstall/reinstall of the office suite. 

Windows Office 2007 has a new feature (which replaces detect and repair) which allows you to diagnose and repair problems when they occur in your daily tasks.  The diagnostic utility will check the Windows system event log, hard drive, memory, application compatibility, updated service packs, and Self-Monitoring, Analysis and Reporting Technology (SMART) if your hard drive supports it.  I know it sounds like a lot, but let me show you how easy this is to run.

Start \ Programs \ Microsoft Office \ Microsoft Office Tools \ Microsoft Office Diagnostics

The Microsoft Office Diagnostics splash screen will open.  Click Continue.

Next you are presented with the Start Diagnostics Screen showing you what is going to be checked and the status of each diagnostic.  When you are ready click Run Diagnostics.

While the Diagnostics run you will see the status bars as each tests completes.  When it’s complete hit Continue.

You will get a limited detail of what was fixed.  In this example all 5 diagnostic tests ran and one problem was identified and fixed.  If you ok with that just close out and you are done.  If you want to get additional information click on “Detailed results”.

When you look close at the detailed information in this example you can see there was a problem with the installation and this tool automatically fixed it.

Unfortunately for an administrator or power user this utility “as is” does not display specific results (you need to do more digging ).  However when you are in a hurry and need your applications up and running to finish your work Microsoft Office Diagnostics works great! 

Brian Burgess worked in IT for 10 years before pursuing his passion for writing. He's been a tech blogger and journalist for the past seven years, and can be found on his about me page or Google+

  • Published 05/19/07

Comments (29)

  1. Samer Al-Qadi

    I installed Windows vista on drive D and had Windows office 2007 on drive C how can I re-install my Windows office 2007 on drive D.



  2. jeyasudha

    I plan to change my operating system from windows vista to windows XP. Should i have to surrender microsoft office2007. If so please let me know the procedure.

  3. Alice Higgins

    I am unab le to open Outlook Express to get my E-Mail on my Dell Laptop.

  4. Peter

    Sorry this is Not a detect and repair. Does nothing for me but rather a tool that microsoft uses to assume the user’s computer is the only problem.

    To do a true repair follow these steps:

    Go to add remove programs (start -> run -> appwiz.cpl -> ok)

    Find MS Office

    Click Change

    Then select repair from here.

    Hopefully you will soon enjoy Office back the way it was!

    Good luck

  5. NISHA

    In my computer microsoft office 2007 not working and also diagnostics can’t open what will i do.

  6. Sprite

    This did help thnx :c)

  7. Manju

    Please help me to reinstall the Microsoft NET Framework 2 because i have unsuccessfully tried many times. S.O.S!!!!!!!!!!!!!!!!!!!!

  8. sudheer

    for save me

  9. Monica

    I can not open my microsoft Word, PowerPoint, and Excel. How can I resolve this issue without buying the Microsoft home student software again?

  10. Steve Lowman

    Amazing. It worked. Outlook 2007 was behaving like a complete shit, the scanpst.exe did not help, but now it’s back to working order. Thank you for this information.

  11. Amit Sharma

    very Thanks
    All site

  12. marv

    NEED HELP PLZ!! microsoft office 2007 not opening anymore for me…it says som kind of error.. cannot find some thing…..setup00000658\SETUP.CHM. what does that mean?

  13. marv

    im getting a error 1706.setup cannot find the required files

  14. marv

    Dont know wat i did but i fix it some how :-)

  15. allaine

    how can i fix if the micrsoft offfice can not type .??

  16. Steve L

    I have a serious problem with my microsoft office suit which can not open. it says microsoft encountered a problem during opening and asks me if i want to send an error report or not? i have been sending these reports for several times now.

  17. Paul Com

    I am having issues with trying to automate a report to be sent via lotus notes once completed – each time the report is generated it save (at this point everything is fine)
    When i try to send it as an email it crashes my excel.
    I have attempted loads of differing methods from a load of sites all end in this problem or say cannot create object.

    I even tried using the excel Send – EMail built in – this also crashes my excel.

    Can someone please assist with this as it is seriously doing me in.

    thanks in advance

  18. Anna

    My husband tried to install MS 2010 for his school, and now MS Office 2007 won’t work. I removed 2010, did what you said but when I go into Change MS Office 2007 it states “the language of this installation package is not supported by your system. Help, I don’t know what else to do. I can not access any of our previously saved documents nor can I get MS Office 2007 to open.

  19. zahry

    i would like to repear my microsolf office 2007 on window vista, it is not working well, i meant it lake of some program.
    thanks your sicerely

  20. LG

    My problem is that excell 2007 cannot open several excel files I created in Office 2007. Says the files are not there. I ran the repairr program provided in excel to no avail

  21. dale

    I am having trouble with my microsoft applications I ran a diagnostic and ther still seem to be errors should I contact my school?

  22. DmitriyDe

    Very good!!!

  23. hadji

    Dir sirs
    pls if u can help me to( Detect and Repair Applications In Microsoft Office 2007 excel programe)

    best regards

  24. hadji

    The message in my pc (there was aproblem sending the command to program)


  25. hadji

    Dear sir ,when i am opening any excel file not open and appear message on my screens labtop (there was aproblem sending the command to the program) my office 2007 ,How i solve it pls?

  26. l


  27. Alieu

    I attempted an upgrade to version 10 but had to abort due to problems. Now I cannot open my office files.

  28. Ivan

    im having issues with seeting up my email on Outlook 2007, i put and, is that correct for my POP3

    send me the steps and what i need to type for the Internet mail server and outgoing

    email me please ivanpollick at yahoo. com

  29. dazy

    Hickery dickery dot. The dumb fell out of the cot. The problem is their for us to share as the ploblem lies between the computer and the chair! hehe!

More Articles You Might Like

Enter Your Email Here to Get Access for Free:

Go check your email!