Normally when you don’t get an inbound email message that you were expecting, you’re supposed to check your Spam or Junk Email folder—in the new Facebook “Email” (Messages) system, it’s not quite as obvious how to check that folder. So here’s how.

Note: If you don’t have the new Facebook Messages, you can head over here to sign up for an invite.

Checking Your Spam / Junk Folder

First you’ll want to head to Messages, and then click the “Other” folder.

Then down at the bottom of the screen, you’ll see a tiny little link for “Junk”.

Alternatively, you could search for is:spam in the search box from the main screen.


Either way, here’s those messages that you were wondering about.

Marking a Message as Not Junk

Once you find a message in the folder, you’ll want to open it up, and then use the Actions menu to choose the “Move to Other” option.

For some reason, if you choose “Not Junk”, the message completely disappears—we’ll assume they will fix this at some point.

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Lowell is the founder and CEO of How-To Geek. He’s been running the show since creating the site back in 2006. Over the last decade, Lowell has personally written more than 1000 articles which have been viewed by over 250 million people. Prior to starting How-To Geek, Lowell spent 15 years working in IT doing consulting, cybersecurity, database management, and programming work.
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