How-To Geek

Using Conversation View in Outlook 2010

One of the new features in Outlook 2010 is the ability to use Conversation View for easier management of your email conversations. Here we will take a quick look at how to use the new feature.

Conversation View

To access Conversation View click the View tab on the Ribbon. Then check Show as Conversations and select All Folders or Current Folder.


Now you can select how you want to arrange the conversations by the To field, who messages are from, Attachments, Importance…etc.


You email conversations will be arranged in the order you select.


There are also different ways you can arrange your conversations by expanding the Conversation Setting menu. Then select how you want them to be displayed.


If you’re looking to keep your relevant email conversations together in an easy to use format, using the Conversation View in Outlook 2010 is a good way to help. This is especially helpful if you have a lot of emails scattered through your Inbox and are related to the same subject.

Brian Burgess worked in IT for 10 years before pursuing his passion for writing. He's been a tech blogger and journalist for the past seven years, and can be found on his about me page or Google+

  • Published 08/2/10

Comments (10)

  1. Doug Nelson

    How can I get new folders to default to Date view in Outlook 2007? They currently default to Conversation, even though my main Inbox is set to Date view.

  2. Barry

    Hi… i installed a downloaded Outlook 2010 and all works well except… The Conversation Settings and Show in Conversations is ‘grayed out’… please help…

  3. Barry

    OK guys… i got it working… i had a D’oh moment… sorry..

  4. Kathy

    Barry – what was the problem with the conversation settings grayed out??? I have the same problem and cannot seem to figure out what to do…


  5. Steve

    I had the same issue Kathy. If you look at the very first screenshot, click on the View tab and then click on “Date”. Then “Show as Conversations” will un-gray.

  6. Howard Douglas Rosbury

    You people have a God given right to believe in any thing you desire. And so do I but simply because you believe in a certain life style is no indication that this makes it a true thing for any one else.
    If you defend your life style beliefs, Your defensiveness will fall on deaf ears. Whatever you make your own is only yours. And if you believe the same as the person next to you, there is nothing original at all in your thinking. Social thinking is only a way tobe a part of the crowd and to blend in and hide from your own calling to be unique and original.——–Doug Rosbury

  7. Stan

    Thanks STEVE!! I have been searching all over to see why My conv was Greyed out! Selecting DATE FIRST did it! I love the internet…..

  8. Zulqarnain Rafiq

    I need to reply to several people in a single conversation and I want to send them all the same message. But I cannot find a way to do this by sending a single message to all people in the MS Outlook email conversation. Can you please help?


  9. Lambert Wolterbeek

    First of all, it seems stupid to disabled (grey out) an option and NOT explain to a user why it is greyed out when the user clicks on it / hovers over it…

    ANYWAY, the first thing I notice after turning it on, is that it doesn’t show my reply to a conversation… How stupid is that?

  10. Lambert Wolterbeek

    Ok, forget that, it *does* show replies in the conversation thread, provided that you turn on the “Show messages from other folders” setting (found under Conversation Settings)

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