Fix for “Error 2203. An Internal Error Occurred” During Office 2010 Setup

By Brian Burgess on July 15th, 2010

Unfortunately when installing Office 2010 not everything goes smoothly. Here is how to fix an Internal Error 2203 which we ran into during one installation of OneNote 2010.

The Error

We ran into the following error while trying to add OneNote to a current install of Office Professional Plus 2010 32-bit on a 64-bit version of Windows 7 Ultimate. It is actually a permissions error to the Temp folder and we need to give everyone access.

sshot-2010-07-13-[22-42-07]

The Fix

First go into Services by typing services.msc into the Search box in the Start Menu and hit Enter.

servicesMSC

Scroll down to Windows Installer and Stop the service…

sshot-2010-07-13-[22-48-34]

Then restart it and close out of the Services window.

sshot-2010-07-13-[22-48-57]

Now navigate to the Temp folder by typing %temp% into the Search box in the Start Menu and hit Enter.

sshot-2010-07-14-[00-00-50]

The Temp folder will open…right-click an empty area in the folder and select Properties.

sshot-2010-07-14-[00-30-39]

Select the Security tab and under the Group or user names box click on Edit.

sshot-2010-07-14-[00-33-07]

The Permissions for Temp window appears…click the Add button.

sshot-2010-07-13-[22-46-55]

Now type Everyone in the Objects Names box and click Check Names which will underline it as shown here then click OK.

sshot-2010-07-13-[22-47-22]

Now under Permissions for Everyone click the box to give it Full control and click OK.

sshot-2010-07-13-[22-47-41]

Now restart the Office application installation…

sshot-2010-07-13-[22-51-01]

Success! In this instance OneNote was installed successfully without any errors.

sshot-2010-07-13-[22-53-41]

For more information on this error check out the following page from Microsoft. These support instructions are for Office 2007 but it worked for our 2010 install as well.

If you’re having issues upgrading Office 2010 Beta to the official version check out our article on how to fix problems upgrading Office 2010 Beta to the final release.

Brian Burgess worked in IT for 10 years before pursuing his passion for writing. He's been a tech blogger and journalist for the past seven years, and can be found on his about me page or Google+

  • Published 07/15/10
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