How-To Geek

Junk Folder

The junk folder (also known as the spam folder) is a folder found in the inboxes of most modern email services where emails that have not been outright rejected by the email provider’s global spam filters, but which appear suspicious (because they, for example, contain marketing terms and the sender is not in the recipients address book or address whitelist), are dumped for further review. This is why companies will frequently request you check your junk folder for emails that you have reported as unreceived, as legitimate commercial communications can often end up accidentally caught in the spam-hunting algorithms.

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