Do you remember how frustrating trying to find anything on Microsoft.com was in the early 2000s? Bill Gates felt the same way, and let his staff know it.
I decided to download (Moviemaker) and buy the Digital Plus pack … so I went to Microsoft.com. They have a download place so I went there.
The first 5 times I used the site it timed out while trying to bring up the download page. Then after an 8 second delay I got it to come up.
This site is so slow it is unusable.
It wasn’t in the top 5 so I expanded the other 45. These 45 names are totally confusing. These names make stuff like: C:Documents and SettingsbillgMy DocumentsMy Pictures seem clear.
I remember doing this. It was awful. Gates’ email keeps going, and you should really read it. Eventually there’s this conclusion:
The lack of attention to usability represented by these experiences blows my mind. I thought we had reached a low with Windows Network places or the messages I get when I try to use 802.11. (don’t you just love that root certificate message?)
When I really get to use the stuff I am sure I will have more feedback.
Getting an email like that from your boss can’t be fun, but man did the team deserve it at that point. I wonder what kinds of things are triggering similar rants at Microsoft in 2018.