I have a Gateway T-6836 laptop.
EDIT (specs): http://reviews.cnet.com/laptop.....88556.html
A day ago, my computer screen randomly froze when the welcome screen came up (the one that shows up before my desktop loads) and stopped loading.
So I've done the systems repair because it was recommended a few times, and one time, I was actually able to log in! Shortly after, however, my computer froze again, and I forcefully shut it down. I thought that I would be able to boot again. It froze as I was looking up Raid Controller Drivers because a window opened up saying that I was missing it. It had something to do with languages I believe.
Now, when I get to the systems repair (recommended) again.. it doesn't automatically go through my computer and and check everything and try to repair. It went to a black screen with a moveable mouse. I would wait for a few hours to see if anything changed. It didn't so I would forcefully shut down again and turn it on. I would get the same black screen and mouse, but late last night, I saw a different screen.
It said Systems Recovery Options. I don't remember what the first option was. It wasn't anything complex because I wouldn't have chosen next. After, I clicked next it says "select an operating system to repair and click next." There wasn't any options listed so I chose load drivers. Another windows popped up saying add drivers "insert the installation media for the device and click OK to select the driver."
I don't know what installation media it's referring to. I'm trying to avoid using the Operating System Disc that the laptop came with because I really want to save my Documents and Pictures. (I made backup files for them last year, but I tried loading them up to my dad's computer, but they won't!)
I read this thread already (which is the closest to my situation BY FAR), but I'm hesitant to try it out because when I click 'Load Drivers,' I actually had a windows pop up.
What should I do? Please help. I would really appreciate it.