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Vista cant connect to shared printer?

(17 posts)
  • Started 6 years ago by twilight-arbo
  • Latest reply from raphoenix
  • Topic Viewed 1166 times

twilight-arbo
Posts: 0

I have been researching this all day yesterday and today. I have a shared printer on a windows 7 desktop and 5 laptops I planned on attaching to the shared printer. I decided to use the workgroup method over homegroup as some of the older laptops are pre-windows 7. I managed to get 4 of the laptops (including 1 vista one) attached to the printer just fine but the last one wont connect. At first it said it couldnt find the shared printer (even after I entered it manually) so I looked for a guide on it and found a help guide that told me to go into the network adapter properties and uninstall windows client and then reinstall it. I did so and now I get a 0x000004cf error. I looked that up online and tried the workaround (using "net use lpt2" command) but that gave me an error as well that it couldnt connect. Have I done something wrong or is this a common problem. I cant get this thing to connect, any ideas?

Before anyone asks, I did make sure the workgroup name was entered correctly so I know its not that and im pretty sure its a problem with the vista laptop because all of the others connected to the shared printer just fine.

Posted 6 years ago
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ispalten
Posts: 0

When you do a NET VIEW from the command line, what do you see? Do you see the printer? Do you see the W7 computer that has the shared printer? If you do, do a NET VIEW \\COMPUTERNAME (where COMPUTERNAME is the name of the W7 computer with the shared printer).

Compare the output of these commands on all the computers to see if they are different.

It could very well be PERMISSIONS on the printer or the number of computers that can attach.

Paste one of the failing and good ones in reply please.

Irv S.

Posted 6 years ago
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twilight-arbo
Posts: 0

The first one passed and the second one obviously failed horribly. Network discovery WAS turned on and they were both in the same workgroup.

Posted 6 years ago
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raphoenix
Posts: 0

System error 1231 has occurred. The network location cannot be reached.

Symptom: When using net view \\computername, you may receive System error 1231.

Resolutions: 1) make sure Client for MS Networks is enabled, 2) make sure you have permission to access it.

http://www.chicagotech.net/systemerrors.htm

I suggest trying to set up using the Real Administrator Account to trouble shoot the issue.
https://www.howtogeek.com/howto/windows-vista/enable-the-hidden-administrator-account-on-windows-vista/

Rick P.

Posted 6 years ago
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ispalten
Posts: 0

Make sure the FILE AND PRINTER SHARING is on in the Vista system --> http://technet.microsoft.com/en-us/library/bb727037.aspx

I think at one time I had a similar problem with Vista too, if I used the IP Address or the other computer I'd see it, like NET VIEW \\192.168.1.4.

I don't really recall how that was fixed, but it could be NETBIOS is needed to turned on?

Are you sure that is a Vista system? Supposedly that version is Windows Server 2008 Enterprise Edition (Microsoft Windows NT 6.0.6001 Service Pack 1). and the date of 2006 is too new for Vista I think? However MS might have used the same number for both?

6.1.7601 it appears is W7 SP1.

Posted 6 years ago
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Xhi
Posts: 0

My Vista system has this

Posted 6 years ago
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twilight-arbo
Posts: 0

Windows 7 is the system that is sharing the printer, vista is the laptop that cant connect to it. The first example (the one that passed) was a cmd from my personal laptop (windows 7) to the windows 7 desktop which shared. The second one (the one that failed) was on the vista computer that im trying to fix. And I have the clients for ms networks enabled and the permissions give everyone the right to print, still not working. You asked for an example of a working computer and the one that wasnt working for comparison so I gave both.

Posted 6 years ago
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ispalten
Posts: 0

Try using the IP Address of the computer that has the shared printer... NET VIEW \\xxx.xxx.xxx.xxx, and see if you can see it? The IP Address of the computer with the shared printer you can find by doing an IPCONFIG on it... Like I said, I had a similar problem before and had to enable NETBIOS for the name to be seen.

Like this for my USB drive on my router, done both ways...

=-------------------------
c:\>net view \\192.168.1.1
Shared resources at \\192.168.1.1

RT-N56U

Share name Type Used as Comment

---------------------------------------------------------
AiDisk_a1 Disk 10EADS External's AiDisk_a1
The command completed successfully.

c:\>net view \\rt-n56u
Shared resources at \\rt-n56u

RT-N56U

Share name Type Used as Comment

---------------------------------------------------------
AiDisk_a1 Disk 10EADS External's AiDisk_a1
The command completed successfully.
-------------

See if using that IP Address for that computer will work or you get the same error.

Posted 6 years ago
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twilight-arbo
Posts: 0

I tried the ip adress and did get a responce that time, I tried making a new network printer using the ip and it said it still couldnt connect, I then tried mapping the ip to lpt2 using the net use command (which said successful) and then making a local printer, this however didnt work because when I tried to print to it, the printer did nothing. I dont know what the issue is here but I am starting to believe it is more then just a problem connecting.

Posted 6 years ago
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Xhi
Posts: 0

Could it be a firewall problem? Is the firewall different on that computer from others?

Posted 6 years ago
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ispalten
Posts: 0

Networked shared printers usually are not on LPTx. You use the wizard to install a network printer... and install the s/w driver on your system.

Is NETBIOS enabled on your NETWORK PROPERTIES? That would be on your network IP4V properties Advanced on the WINS tab at the bottom.

Irv S.

Posted 6 years ago
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raphoenix
Posts: 0

Netbios is not supported on Windows Vista, Windows Server 2008, and subsequent versions of the operating system.
http://msdn.microsoft.com/en-us/library/bb870903(v=VS.85).aspx
http://msdn.microsoft.com/en-us/library/bb870913

Rick P.

Posted 6 years ago
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twilight-arbo
Posts: 0

firewall is stock and has no changes (just to verify it isnt the problem I turned it off temporarily). Netbios over tcp/ip is enabled

Posted 6 years ago
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ispalten
Posts: 0
 
ispalten
Posts: 0

OK, still think the problem is name resolution, but look at these :

http://www.howtonetworking.com/vista/remapprinter.htm
http://www.7tutorials.com/installing-shared-network-printer-windows-vista
http://www.tomshardware.com/forum/237711-44-adding-network-printer-vistahttp://www.wintuts.com/How-to-install-network-printer
http://windows.microsoft.com/en-US/windows-vista/Troubleshoot-network-printer-problems?SignedIn=1

Are both the Vista and computer the printer on the same 'type', that is 32 or 64 bit OS's?

Last resort could be to reset the TCP/IP stack :

Sometimes your DHCP service is not able to pull an IP address, the reason could be that the network stack on Windows goes banana. To fix the problem, open command prompt with administrator privilege (click on Start → type in “cmd” → right click on the command prompt and choose “Run as Administrator”) and type these command:

netsh int ip reset C:\netsh.log.txt
netsh winsock reset

… then all your network configuration will be reset.

However you could lose some 'connections' like A/V and Firewall, and other programs that link into that stack and you'd have to re-install them.

Irv S.

Posted 6 years ago
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raphoenix
Posts: 0

@Irv,

Yeah, I need to stay off the Vista topics because I never ran Vista.

With this much trouble networking Vista, I see why folks were glad when Windows 7 was rolled out. (LOL)

Believe I'd Clean Install the little "Lappy" up with Windows 7 and be done with the Vista networking nightmare.

Rick P.

Posted 6 years ago
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