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Virtual Box showing error when installing the guest OS

(32 posts)
  • Started 7 years ago by algotechie
  • Latest reply from JonMCC33
  • Topic Viewed 15600 times

algotechie
Posts: 110

Hi Friends

I installed Sun's VirtualBox and it got installed without issue. I tried to install Windows XP (plain, without any service pack), Windows XP (SP3), and Linux (Ubuntu) OS' as virtual OS' but I get error during their installation (described below). Then, just to try, I tried to install Windows 98 (SE), and it installs just fine! After installing Windows 98, then, I decided to use that same virtual machine to install Win XP or Linux (since Win 98 at least created and formatted the virtual hard disk). While the installation of Win XP proceeds somewhat farther now, Linux installation stops at the same point. But eventually both the installations fail.

It is understandable that when the virtual machine is originally created for Windows as guest OS, Linux won't probably install fine on it. But when I try to install Linux on a new virtual machine created for Linux Ubuntu itself, it still stops at the same point.

Here are the formal details of my configuration, the steps I took, and the error (all the OS', guests as well as host, are 32-bit):

Host OS: Windows XP SP3

Virtual Box version: 3.0.10r54077

Guest OS: <I tried 3 different; described separately ahead>

***

Virtual machine's settings that I changed common to all the machines I created (rest were default or unimportant, like folder paths):
System tab>Motherboard>Base Memory: 1024MB (I also tried 1536MB and 512MB); Boot Order: CD/DVD-ROM, Hard Disk; Enable ACPI checked; Enable IO ACPI unchecked.
System tab>Processor>Enable PAE/NX unchecked (I also tried with it checked).
System tab>Acceleration>Enable VT-x/AMD-V checked and grayed out (I also tried with it unchecked; since it was grayed out in the GUI, I modified the XML file to make that change)

Display tab>Video>Video Memory: 128MB (I also tried 64MB and 32MB); Enable 3D Acceleration checked (I also tried with it unchecked).

Hard Disks tab>IDE Controller Type: PIIX4 (I also tried PIIX3 and ICH6); the virtual hard disk (IDE Primary Master) is an 8GB VDI file that I created on an NTFS drive on my system (I also tried a 3GB VDI file).

CD/DVD-ROM tab>Mounted the ISO image files for the corresponding guest OS' (I also tried using the install disks themselves).

Audio tab>Enable Audio checked; Host Audio Driver: Windows DirectSound (was selected by default; another option present is Null Audio Driver); Audio Controller: ICH AC97 (was selected by default; another option present is SoundBlaster16).

***

Virtual machine's settings that I changed according to different machines I created:

###

First Machine: General tab>Basic>Name: WinXP; Operating System: Microsoft Windows; Version: Windows XP.

Guest OS: Win XP SP3 (I also tried Win XP without any service pack).

What happens: I select this machine and click Start on the VirtualBox window. The machine boots up and the Win XP disk boots the system as it would a physical system, but it doesn't ask for pressing a key to boot from the CD.

Then suddenly the following message is displayed:

"A critical error has occured while running the virtual machine and the machine execution has been stopped.

For help, please see the Community section on http://www.virtualbox.org or your support contract. Please provide the contents of the log file VBox.log and the image file VBox.png, which you can find in the "<Folder where I stored the virtual machine>\Logs\" directory, as well as a description of what you were doing when this error happened. Note that you can also access the above files by selecting Show Log from the Machine menu of the main VirtualBox window.

Press OK if you want to power off the machine or press Ignore if you want to leave it as is for debugging. Please note that debugging requires special knowledge and tools, so it is recommended to press OK now."

Then there are two buttons OK and Ignore. Pressing OK terminates the virtual machine; pressing Ignore leaves it with the installation screen halted at the same position. (Its main portion is just blank.)
On this dialog box, there's an image of a guru as if in meditation, and this dialog is the problem I'm seeking help for. This appears on every machine except the Win 98 machine. So for reference, let us call it the GURU_MEDITATION_MESSAGE.

###

Second Machine: General tab>Basic>Name: Linux; Operating System: Linux; Version: Ubuntu.

Guest OS: Linux Ubuntu 8.10 i386 (I also tried Linux Mint-5-r1).

What happens: I select this machine and click Start on the VirtualBox window. The machine boots up and a message appears:

"The virtual machine window is optimized to work in 32 bit color mode but the color quality of the virtual display is currently set to 16 bit.

Please open the display properties dialog of the guest OS and select a 32 bit color mode, if it is available, for best possible performance of the virtual video subsystem.

Note. Some operating systems, like OS/2, may actually work in 32 bit mode but report it as 24 bit (16 million colors). You may try to select a different color quality to see if this message disappears or you can simply disable the message now if you are sure the required color quality (32 bit) is not available in the given guest OS."

Then there's a checkbox "Do not show this message again" and an OK button.
Well, I just pressed OK. (Since the guest OS was not yet installed, I could not possibly change the color quality by going to its display properties. No big deal here. (This message didn't appear on the first - Windows XP - virtual machine.) This is NOT the problem to which I'm seeking a solution.

The Ubuntu disk boots the system as it would a physical system. The choice of languages is shown. I selected English. A menu is then shown with the following options:

* Try Ubuntu without any change to your computer
* Install Ubuntu
* Check CD for defects
* Test memory
* Boot from first hard disk
* Press F4 to select alternative start-up and installation modes

I've tried the first two options with all possible modes offered in the last option. As soon as I make the desired selection and press Enter, the virtual machine's window blacks out, with a text-insertion cursor on the top left. After 2 or 3 seconds, the GURU_MEDITATION_MESSAGE appears. This is the problem.

###

Third Machine: General tab>Basic>Name: Win98; Operating System: Microsoft Windows; Version: Windows XP.

Guest OS: Win 98 SE.

What happens: I select this machine and click Start on the VirtualBox window. The machine boots up and the Win 98 disk boots the system as it would a physical system.

I start computer with CD-ROM support, and operate the FDisk command to create the disk partition and the only drive "C:\". Then I format the partition with FAT32. Then I install Win 98 just as normal. It runs after installation.

***

Now, I unmount the Win 98 disk from the Third Machine and mount the Win XP disk. Then I reboot this machine. The disk boots the machine just as it would a physical system. This time, however, it shows the option to press a key to boot from CD. It starts loading files to the RAM (as it would on a physical system). As soon as the loading is finished, the bottom strip shows the message "Starting Windows...", the machine waits for 2 or 3 seconds and the GURU_MEDITATION_MESSAGE appears.

In short, I've tried everything. Why does this message appear? It doesn't even tell me a reason. Has anyone faced this problem before? Did you find any solution? Any help will be appreciated. Thanks in advance. (If you want to have a look on the log file or a particular screenshot, please let me know.)

Posted 7 years ago
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LH
Posts: 20002

Not an answer, but, give this a try (free for personal use),
http://www.vmware.com/products/player/

Posted 7 years ago
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whs
Posts: 17584

Hard to say what happened. I had trouble installing from CD too. That is why I now always install from a .iso in my system. Try this with Ubuntu - install directly from the .iso that you downloaded. Check in step 1.2. in my tutorial. That`s where you have to select the image file (.iso).

Posted 7 years ago
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algotechie
Posts: 110

I've tried with the Ubuntu ISO already (as I wrote above). No go. Thanks for the attention anyway. I'll download your tutorial (my connection speed is very slow). I've gone through the whole PDF tutorial (or manual) available with the product. I'll see if your tutorial has anything new that might solve the problem.

Posted 7 years ago
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algotechie
Posts: 110

Hi LH

I'll try that too. The problem is that these type of software tend to be big, and my connection speed is almost 2 Kbps. So it'll take time after I start downloading. I'll let you know if it worked. Thanks for the suggestion.

Posted 7 years ago
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LH
Posts: 20002

It's a 5.77MB download.

Posted 7 years ago
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algotechie
Posts: 110

What? Unbelievable! I'll let you know today in the evening.

Posted 7 years ago
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LH
Posts: 20002

Ummm...my decimal point seems to be in the wrong place. It says 5.77MB on my screen, but in reality should be 57.7MB. Wonder what's going on here ?

Posted 7 years ago
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algotechie
Posts: 110

Well... It's a whooping 89.95 MB download! And it forced me to register even without trying the product. Generally I stay away from such products. But I registered because it was recommended by LH. I'll let you all know the results after a few days (when the download is complete). If it worked, I'll mark the problem as solved. If it didn't work as expected and if they didn't let me delete my account, I'll add it to my list of dishonest software, which (the list) I then distribute to all my friends.

Posted 7 years ago
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LH
Posts: 20002

Ooops again. I forgot to mention. You can get it here, without needing to register,
http://www.softpedia.com/get/S.....ayer.shtml
In fact. Using XP, an earlier, smaller version would probably be sufficient.

Posted 7 years ago
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algotechie
Posts: 110

Thanks again. From their own site, when the download was 2% complete, I got the error:

Download failed, server returned a 403 error: Forbidden

(Trying again returns the same error right away; the download won't start again.) What a ridiculous server!

I thought of searching for another link but came to post the failure here. And that was good, since I found the new link already!

I have one more question. While browsing the web to get some info on VMware, I read somewhere that I cannot create a new virtual machine with it (but can only use a precreated virtual machine, which I don't have). To create a new virtual machine, those sites said I'll have to get the Workstation version (which is not free). Is that true? I don't want to download two programs; it's simply wrong.

Even the Softpedia download page says: "With VMware Player, you can use any virtual machine created by VMware Workstation, VMware Fusion, VMware Server or VMware ESX, as well as Microsoft Virtual Server virtual machines and Microsoft Virtual PC virtual machines."

That is, I can USE the machines created by those other products, but cannot CREATE one. I'm confused.

Posted 7 years ago
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LH
Posts: 20002

It installs, and works, just like Virtual Box (very similar interface too). So you shouldn't have a problem.
There are older versions available on FileHippo, but I have not tried any of those yet.
http://www.filehippo.com/download_vmware_player/
(Version 3 supports Aero is why)

Posted 7 years ago
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whs
Posts: 17584

I am sorry I cannot be of more help. But just last night I re-downloaded vBox (after I had uninstalled the old one), installed it and installed Win7 on it. The whole procedure took a little over one and a half hour and I had no problem at all. Maybe that is what you should do. I did that because my vBox on this system was from the spring and I wanted to make some adjustments.

Posted 7 years ago
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algotechie
Posts: 110

No problems whs. You wrote "Maybe that is what you should do." What is it? Should I redownload VirtualBox? If I tell you that I tried the product on a friend's computer also with the exact same results, would that make some change to your suggestion?

A big problem with me is download speed (2 Kbps). So redownloading big files is something I try to avoid. But how will redownloading solve the problem anyway? The file was downloaded correctly and it installed just fine. (If you mean to suggest me to try on a new system, then yes, I have a lot of computers available to me. But please don't say download if at all possible...)

Posted 7 years ago
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algotechie
Posts: 110

Thanks LH.

Posted 7 years ago
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whs
Posts: 17584

Well, maybe a redownload is not neccessary. I did it to get the latest version. But the prior versions worked fine too. You must be making some mistake along the lines - although there are not many mistakes one can make. If you still have the vBox .iso, reinstall it at least. But first delete the old vBox folder you have sitting a couple down after your user name. That way you can start with a clean sheet. And install all the options they offer - even the ones that come with a little warning (like the internet one).

Posted 7 years ago
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algotechie
Posts: 110

OK. I'll try that.

Posted 7 years ago
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JonMCC33
Posts: 266

The people here didn't make VirtualBox. Have you tried asking for help in the right place?

http://forums.virtualbox.org/

Posted 7 years ago
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algotechie
Posts: 110

Hi JonMCC33

Yes I've gone through the forum and there are so many people complaining the same thing. Searching the web for the error also shows many other sites and discussions. I got many suggestions from there and I tried them all (as I detailed in the first post). Then I thought some member or mod might have used the program and might have gotten a solution. If so, that member or mod can help me out.

Posted 7 years ago
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whs
Posts: 17584

Just one other thing that came to mind. Before you install the system, go into the vBox control panel and enable the USB ports that you want to use. It works well with USB sticks, I had less luck with external disks. I use the USB stick to shove data back and forth between the V-partition and the host. Then also go into System > Processor tab and make sure it is set to one CPU. I also had some trouble when I enabled more than 1 core (on a quad core).

Posted 7 years ago
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algotechie
Posts: 110

whs. I tried with the bootable USB stick. The no. of processors is already 1 and is grayed out (means I cannot change it from the GUI). No luck. Actually I think accessing the disk (through the USB stick or the disk drive) is not probably the problem, since the same thing happens even with the ISO file saved on the hard drive. What other option can be more reliable than that?

Posted 7 years ago
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whs
Posts: 17584

1. If the number of processors is 1, that`s good and should anyhow stay that way.
2. Regarding the USB stick, I meant to enable a couple of ports so that you can access them from the virtual partition. I did not imply to load the system from a USB stick.
Maybe your problem is different because you are running on XP. I never did that. All my background is Vista/ W7.

Posted 7 years ago
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algotechie
Posts: 110

No whs, I didn't load the system (the real physical system) from the USB stick. I started the virtual machine with the bootable USB stick inserted, which it didn't recognize. The option in Settings dialog box>USB tab>Enable USB Controller is checked. Under it, another option "Enable USB 2.0 (EHCI) Controller" is also checked.

Please guide me how to enable a couple of USB ports. I cannot find any such option. Where is the vBox control panel you mentioned?

Posted 7 years ago
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whs
Posts: 17584

On the right side of this control window, you see like 4 USB symbols (note: the V-partition must not be running during the settings). Right click on the second from the top. That should make a context window where it shows the USB devices currently attached. You can choose from this list which ones you want to use in the V-partition. Whilst they are used in the V-partition, they are not available to the host - only after you close the V-partition will they come back. Once you are in the guest operating system, check in Computer whether they made it across (which is not always obvious). If there are problems, we`ll finagle it some more.

Posted 7 years ago
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algotechie
Posts: 110

OMG! THE GUEST OS CANNOT BE INSTALLED. THAT'S THE WHOLE PROBLEM. Please whs, just one time, read the original question. No need to read it right now. Just whenever you find time. I know it's very big and frustrating.

Posted 7 years ago
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whs
Posts: 17584

You must be doing something wrong during step 1.2. in my tutorial. Did you make sure the .iso is properly selected? Or maybe the .iso is defunct. That has happened to me once with the beta version of W7.

Posted 7 years ago
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JonMCC33
Posts: 266

No need to go off on WHS. VirtualBox is by far one of the easiest virtual machine applications to use. I highly suggest you go to their forums and ask the question.

Posted 7 years ago
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whs
Posts: 17584

JonMCC33, thanks for the assistance. I really have a hard time figuring out what could possibly go wrong with his installation. As you said, vBox is really easy and all the little problems I ever had were of my own making. But this one is a real mystery. Maybe vBox does have additional challenges when the host is XP (which I never used). But even that is hard to believe. Go figure.

Posted 7 years ago
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algotechie
Posts: 110

Thank you very much for your patience whs. I checked the ISO's. When I extract them and run the installation (I ran the installation for one ISO, but they all extract just fine) on a physical system, it goes right up to finish. So the ISO's are alright. The problem is not mine alone. If you'll search for just half of the first line of the GURU_MEDITATION_MSG, you'll see how many forums have been discussing them.

Seems like JonMCC33 doesn't like my asking the questions here. If that is the case, please let me know one more time but please be frank enough to express yourself in plain words so I can u'stand your intention. I don't wanna see anyone troubled because of me here and would leave immediately. Thanks.

Posted 7 years ago
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whs
Posts: 17584

algotechie, there is nothing to worry about. I am not troubled at all. Here we try to help as best as we can, but with your problem I am out of ideas what to do next. I think the idea that JonMCC33 had forwarded is not bad. On the specialized forums there are always guys who know every inch of the product. I have some experience with it, but I am e.g. not aware of the internals of vBox. Sorry that I am throwing up my arms (which I fortunately do not have to do too often).

Posted 7 years ago
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algotechie
Posts: 110

Well that's alright. A single person cannot be expected to know absolutely everything. Going to the VirtualBox forum is something I've already done without results. I assume VirtualBox is not meant for me. Thanks a lot for all your help. I'll try out VMware Player.

Posted 7 years ago
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JonMCC33
Posts: 266

@WHS
I used VirtualBox on Windows XP without an issue. Earlier versions of the application had their bugs but recent releases are very easy to use and work without a problem from my experience. I will admit that a corrupt ISO will cause errors when trying to install an OS though.

@algotechie
It's not that I don't like you asking here. I just believe that products have their specialized support areas. VirtualBox has a very strong community and the product itself is backed by Novell. They will know the ins and outs of that application a bit better than anyone here might. The first place I would check would be there. That is why I advised it.

Posted 7 years ago
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