I discovered numerous virus infections on my LG WINDOWS XP HOME SP3 laptop and removed them using AVG. Now when I turn the laptop on I get a LOG ON TO WINDOWS pop-up that I never got before. After I enter my password the screensaver loads and another popup window tells me: DATA EXECUTION PREVENTION and USERINIT LOGON APPLICATION - To help protect your computer, Windows has closed this program. I then click on the CLOSE MESSAGE button and another pop-up window says: USERINIT LOGON APPLICATION has encountered a problem and needs to close. After I click on the close button, nothing happens and only my screensaver remains. I then Alt Ctrl Del to call up Task Manager and manualy run userinit.exe which brings up my taskbar and icons. Another pop-up called MOBILECONNECT.EXE - APPLICATION ERROR appears and says: The application failed to initialize properly (0xc000007b). I then click OK to terminate the application. After all that I can use the computer. Also, I don't have access to my HELPFILES, Windows cannot find 'helpctr.exe'. How on earth do I solve these problems? Anybody with a step by step procedure that can help? I'll kiss your virtual feet! Thanks!
(Solved) - Userinit Logon Application has encountered a problem and needs to close.(15 posts)
Riaan, hi, Do this, Restart (boot), as the system boots tap your F8 key. You should now get the options for safe mode. Select safe mode and in accessories, run cmd, system tools, system restore. select a very past prior point and restore to that point, follow the process
I tried sfc /scannow. Just a brief glimse of a scan box and nothing else. I tried running userinit.exe from Task Manager after that, but now that doesn't work either! Had a look at my restore points earlier today and discovered to my horror that they had all vanished into thin air. What now guys?
Could I perhaps be right in assuming that the Windows logon and user programmes may have been badly damaged by viruses? If so, would it be possible to download and install the damaged ones? How would I know which one's and where can I download them? Or, would it be possible to repair them somehow? Thanks!
The Viruses and AVG have ruined your current installation of XP.
Not sure if this would work but if you had friend with the SAME XP Edition, might could do a Clean Install and
use your product ID number (PID) from the back of your Laptop.
You need to find someone locally that can help you as it is almost impossible to fix
the machine now with just advice.
Sorry, my last post should read: Would it be possible to download them and install the NEW one's, not the DAMAGED one's. Must be getting tired - time for bed! Goodnight and thanks for the help so far Geeks - but don't give up! I need you!
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