Here is a list of things I would like to see in this forum:
1. A "view Posts since last visit" page that does just that.
At the moment one has to use just the main forum page and it doesn't work so well as the bold stays for a few minutes after a post, posts already answered appear and there are no pages.
2. Unlimited edit time. Sometimes the hour edit time limit isn't enough. It would also allow people to add [solved] to the topic title when it is and that is helpful to see in some cases. A lot of fourms do this and add something like "edited 1 time, last when" to let people know if that has happened.
3. A less buggy HTML edit page. If not then adding bbCode would work too as I don't think that can be messed up.
At the moment every time you edit a post a "rel=nofollow" get added to all the links if not erased after a few edits the link can end up with many copies "rel=nofollow" for the link.
Also if you use the code markup and go to edit it again you end up with something odd in the edit box that has to be erased and new code markup added.
Things I would like to see in the forum(34 posts)
Here is a list of things I would like to see in this forum:
1) I totally agree... if you only knew how screwed up the last visit code is. The functionality doesn't exist in bbpress so I used a crappy plugin for it. I need to actually write a decent plugin instead.
2) This seems like it would be simple to fix, I'll look at it.
3) You can use bbcode, actually. I wasn't aware of the rel=nofollow problem, I'll have to look at that and the other bug. It's supposed to only show rel=nofollow on display, not on edit.
I often regret using bbpress instead of something more solid like vbulletin or phpbb.
Good to see bbCode is supported. Unfortunately, it has the same bug. When you click edit after using bbCode, it outputs as HTML in the editor.
Also it would be nice if the post time was a little more actuate.
Example: Two posts in a topic, one that is 1 hour and 5 minutes old and the other is 1 hour 9 minutes old, they both show up as an hour old in the thread. Or something like that, it's hard to tell what is correct when they are displayed wrong.
The Geek writes: "I often regret using bbpress instead of something more solid like vbulletin or phpbb."
I would love to see this forum in vBulletin. And I'm sure it would be fairly easy to convert, there are conversion engines for most forums to vB.
Advantages of vBulletin:
Most people are already familiar with VB
Easier for webmaster to admin - especially with mods
Just looking through the list of users here, I think you would have your pick of good mods
Disadvantages of vBulletin:
$85 a year.
But this could be recouped, if needed, through advertising (yuck) or a small user fee. Just 25 users at $3.99 would cover it. I for one would gladly pay $4 and I'm sure you could quickly find another 24. Especially if you offer something goofy like a gold border around their avatar and the ability to use the word "Geek" in their user title.
I disagree with Appletom. Most of his listed "advantages" are motherhood. Our Forum looks great, is easy to search, is user friendly, etc. Yes there are a few little things on the wishlist, but an overload of function does not always help. The motto is "Keep it simple"
I don't want to go the paid membership route...
We have two goals, the first one is to provide the friendliest help possible, but the second is to also have a fun place for geeks to hang out.
I'll followup with some more details on my plans.
If I was to set up a small forum for my users on a local network where would I start? the only web lang. I know is HTML(yeah i know thats bad). I just want a simple help desk type situation with a searchable KB for the users.
The Geek writes:
"We have two goals, the first one is to provide the friendliest help possible, but the second is to also have a fun place for geeks to hang out."
Goal one - Nail. Head. HIT!
Goal two - I guess I would be in the wanna-be geek category, but this is a fun place. Thanks for letting me hang out.
@whs, Lighthouse and taybay - I defer to your level of expertise, I've just spent too much time on vB forums and I'm much more comfortable with vB's structure.
@smash, Question: What do you mean by KB. Can you expand this for a poor European.
@Appletom, Stick around. You'll get used to "our ways". If there is something you don't find, you are invited to ask.
Wow... I go to lunch and don't check this and everybody gets confused! JD2066 was write I did me knowledge base. I am just looking for a simple way for my users to ask me questions and get quick answers. and also a way to track the tons of support calls I make .... possibly less if I can refer back to them. Also should I post a new topic for this?
@Smashpmk712: It would probably be better to start a new topic to avoid confusion in this topic as this topic is mainly about HTG forum ideas. I would recommend putting the new topic in the "Geek Stuff" forum or a Windows forum if you are asking Windows software.
In the new topic it would be good to list the following:
What kind of knowledge base you are looking for? Something simple just some articles or one with builtin search, categories, tags, etc.
What tech support you do? Depending on that the type you do it may affect what KB software you use.
What web server do you have to serve out pages if you want to use a web based KB? Microsoft Internet Information Services (IIS), Apache, etc.
@whs: I could see how that would be confusing. I didn't really think about the KB prefix for updates before.
From what I can tell the updates are named like that to match the corresponding article in the Microsoft Knowledge Base.
Like update 937287 has an article at http://support.microsoft.com/kb/937287 with more information on the update.
Oddly enough though it seems that article wasn't updated with the information on possible problems with the update.
it would be nice if we could some how put our pc spects in our profile or somewhere the experts could see what pc they are working on a lot of people dont always say when they ask a question.
That idea is something I've been mulling over... I've been thinking of doing something like that, but making it optional, since a lot of people wouldn't want to fill it out.
I think MPC is right. The more info we have about the posters configuration, the easier it would be to approach his problem - which very often comes with a very cryptic description. And what could be so sensitive about some hardware/software specs?
Not much is that sensitive about the hardware specs.
It's just the more information a site asks the less likely it is someone will register and post.
Someone could get impatient with filling out all the information and leave.
I'm sure there are some already who would rather not give out the information already required and post anonymously.
I know I don't really like to give out my email address for probably the same reason as this site requires an email and that reason is unwanted mail like spam.
Do we really need or want these people? Those are the same that give cryptic info on their post and never bother to give us feedback. I think we should be going for a "quality clientele"; or are we in the numbers game?
That is a good question. We certainly can't help people who don't give all the needed information and quality certainly should matter more over numbers.
As for an information box on computer information here is one idea:
Instead of simple boxes for information one computer there should a computer list as part of the profile that is linked to a post.
The interface for entering a new computer information or selecting an old one could be a the new topic page.
So the interface on the New Topic post would look like this:
Post Title: Can't do something
Post Message: Problem Description
Note: The following is optional but should be filled in for a faster response.
Post Computer Info:
Load Existing Computer Info: [ Computer A | Computer B | etc ]
Computer Make and Model:
[x] Save Computer Info as [ Computer X ]
The resulting post would look like:
User's Computer Configuration:
Computer Make and Model:
I second mpc. That is a great idea. Maybe somewhere it should say." In order to give you a timely and accurate response, please provide this (additional) information".
Edit: Now I see you already had part of this included. Looks like we think the same way.
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