We just bought a previously owned computer. When we try to get into anything the icon for it flies off to the left of the screen and we cannot retrieve anything. I have tried everything I can think of to get this darn thing to work right but I'm at a loss. Can anyone please, please, please help??
Something is screwed up(4 posts)
@bluesophia00: Welcome to HTG.
What is the make and model number of the computer that you bought?
Since it is a previously owned computer, I would recommend you to check if it is possible to reinstall the operating system in it, instead of troubleshooting the issues with it.
I would surmise that The previous owner had a double monitor and these items are trying to position themselves on a now non-existent monitor. The easy way would be to borrow another monitor. Not sure if it works with XP but I know in Vista and 7 you can use the Windows key + the arrow keys to move Windows back from non-existent second screens. One real hard way is when you are sure the window is open right click on the icon in the tray and select Move. Without moving your mouse, click once then click and hold and drag the window back to the working monitor.
Link to what Xhi explains is here: https://www.howtogeek.com/howto/windows/bring-misplaced-off-screen-windows-back-to-your-desktop-keyboard-trick/
Maybe creating a new user account (and later deleting the old one if you want) fixes this. But as Santo says, I would absolutely go for a reinstall of the operating system. Take into consideration that Windows XP is 11 years old, and support and updates for it end in April 8, 2014. Consider upgrading to a newer Operating System, such as Windows 7 or Ubuntu 12.04.
You can install and test Windows 7 for free during 30 days with an ISO image from here. You will need to buy a license after that, so I would recommend getting the Home Premium version because it is cheaper:
Ubuntu is free, you can download the ISO image of Ubuntu Live CD from http://www.ubuntu.com/download/desktop . Select 12.04 LTS (32-bit version). Burn it to a CD, you can boot and test Ubuntu from this Live CD before installing.
Burn the ISO images with ImgBurn:
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