I am running a Dell 8500 with win 7 desktop and everytime I shut it down or restart it I get a screen that says waiting for XXX program(s) to close, and then I have to hit Force restart or Force shut down, this started about a week ago, anyone have any ideas? Thanks
(Solved) - Shutdown(56 posts)
Guilty. there were only two items checked in the start up tab on msconfig, SAS and MSC, I unchecked SAS and restarted and it does the same thing, Force restart. I also ran autoruns and under the boot execute there is nothing.
Guilty I signed in, I already have a photobucket account, I read the tutorial but don't know how to get the task manager in there to copy it for HTG? I am going to have to leave for a couple of hours, please post your comments and I'll get back later, Thanks
You can use the Snipping tool in your Accessories folder --- start menu --- accessories.
When prompted just click one corner of your Task Man. and drag it to the opposite corner untill you have a complete pic.
Then Save As "your pic name here.png/jpg".
Find where you saved it to (which folder you saved it in) and upload to Photobucket.
Hermitt, your link to whs's tutorial is great, but I still do not understand how photobucket works. There is no folder with my name on it or "New Album", I am signed in to photobucket. Can you explain it better? I know I am stupid.
I bet your not too old. Start all over again. If you have an account for Photobucket as you say you are part way there. Your missing a step or just not following a step. Take time to read everything.
1. Create your account at http://photobucket.com/ - real easy
2. Use the folder with your name on it or create a subfolder (recommended). You do that on the left side where it says "New Album" > Save
3.Go to "Upload Images and Videos", somewhere in the middle. Now click on "Choose Files". This will most likely bring up your "Pictures" folder (but you can select another folder). Double click on the file you want to upload. After a few seconds you will see it. Now single click on your picture. On top of the picture you will see “Resize”. The best size to pick is 640X480.
4. If you want to post this picture directly on the Forum, click on IMG Code (last link), then right click on that and COPY. If you only want to post the link to the picture, click on Direct link, then right click and COPY. Then you got it in your clipboard (from where you Paste).
5. Now you can paste this into your posting. If you chose IMG, the picture will only show up AFTER you posted. In the posting you will only see the link. If you chose "Direct link", it will just be a link.
Start with step three.
I just ran a full scan of SAS and it discovered this, Heur.Agent/Gen-White Box C:\WINDOWS\SYSWOW64\LXDWJSWR.DLL QUARENTINE - 12.03.2012 08-58-43, is that a virus and could it be causing the problem?
Try using the in built False Positive button to send the sample to SAS they can then tell you if it is a genuine FP or something serious.
But I think that dll file is to do with your Lexmark.
Sorry was having dinner :)
You can probably get rid of Trojan.Agent/Gen-Tres but to be sure you need to check in the AppData folder under that path appdata\local\temp\......
If you can't see the appdata folder then you will need to show it, as by default it is hidden.
Yes it will.
I am unsure of the path name \.exe in that appdata folder it is strange that there is no file name however, I wouldn't put it past a piece of malware to work that way.
That is the reason I suggest to check that path/filename fully to see that it doesn't belong to anything necessary.
Guilty, I downloaded it and installed it as well as ImgBurn and dragged the Kaspersky downloaded file to ImgBurn, inserted a DVD and it burned it to the DVD and said operation successfull. should I restart and rung the disc now?
I changed the BIOS to boot from DVD, and restarted, it did boot from the DVD, I pressed any key as the instructions say, accepted the terms, hit enter for Graphics Mode a then I get a totally black screen. I waited for about 5 minutes and it did not start????? I just can't seem to get anything right.
Well tsmith777, As GS said earlier, you may be better off taking it to a local shop. I probably would have done a system reinstall. Still don't think your too old by the way. LOL
LOL Thanks for your and GS's response. I think I'll just reinstall windows and if that dosen't fix it I'll just forget about it and put up with the Forced Shutdown, the computer woks great except for that problem. Thanks again.
A Forced Shutdown will do more damage to your system each time, if a re-install doesn't solve things (don't forget to back up any files you want kept) then take it to some one local that can help, at least then they can SEE what's happening each time.
It's interesting, I went to an XPX club forum where the responders are from Dell and he told me that that is normal in Windows 7, I tried to explain that I have had Dell Computers for many years and that has never happen. He refuses to answer me now
Whatever was wrong, after reinstalling windows (Upgrade) and downloading 94 updates and cleaning out all the garbage it is now fixed and now it runs great and shuts down and restarts properly. My computer is also lightning fast now. I very much appreciate the input from all of you folks. Thanks again for all you help now and in the past.
I have had MSE for a long time and love it, along with SAS, Malwarebytes and Ccleaner. Well, maybe I'm not. LOL The talent that resides at HTG constantly amazes me, you guys are awesome.
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