Three related questions.
1. A friend who isn't technically knowledgeable would like recommendations for an external back-up drive. I imagine a portable one would be ok.
She needs one that has decent software, meaning that it explains what she needs to do to attach the drive and perform the backup. She also would like one that would backup her email from Outlook.
Her PC is 4 years old, so I'm assuming she's got Windows 7.
2. For my own information, I'd also like to know this: after you've performed a backup, it's ok to remove a portable external drive, isn't it? The drive I bought had no explanations .... In fact, the drive didn't come with any real instructions at all, and the software primarily says "Do x" & "Next". Highly user unfriendly, and I'm worried about the quality of the backup!
3. Is bad software standard on external hard drives?