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(Solved) - Mouse keeps freezing

(34 posts)
  • Started 5 years ago by richmondreb
  • Latest reply from warlock
  • Topic Viewed 11769 times

richmondreb
Posts: 348

Hi gang,
I've got an easy one for you. On my parents computer, the mouse keeps freezing while my dad is playing a card game.
The kind where speed counts. This has happened before and I've changed the mouse several times from wire
(with roller ball) to (without roller ball) also tried wireless. Can anybody give me any idea's on how to deal with this and keep
in mind, I know 'VERY LITTLE' about computers so tell me in 'LAYMAN TERMS'!!!!!!!!!!!

Thanks,
Robin

Posted 5 years ago
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richmondreb
Posts: 348

FYI,,,,,,,,,,,,,
The card game he's having problems with was downloaded from a site found on line.

Posted 5 years ago
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richmondreb
Posts: 348

Help someone, anyone!!!!!!!!!

Posted 5 years ago
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GuiltySpark
Posts: 4024

Not entirely sure what you mean by "freezing", but have you tried turning the mouse mat over ?

Sometimes a crease or hair etc...on the mat can cause brief "freeze like" moments.

Where did he download the game from ?

Did you try a malware scan ?

Posted 5 years ago
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CompWiz
Posts: 864

When playing, is the game online (requires internet connection) or is that optional? Can you play the game offline?

If it's an online game, perhaps, playing with someone else online it could be that your internet connection could be slow.

If it's while playing offline then do as GuiltySpark suggested. Also, check to see how many programs are running in the background.

Give us that machine's specs.

Posted 5 years ago
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richmondreb
Posts: 348

I downloaded the game off IE and you don't have to be online to play it.

@ CompWiz, How do I get the specs??

Posted 5 years ago
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CompWiz
Posts: 864

Try this-

http://www.piriform.com/speccy/download/standard

Posted 5 years ago
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germ-x
Posts: 5310

What brand of mouse are you using and what software including the versionand revision. This helps in making sure the drivers are for XP.
The mach specs also help.
Does the mouse freeze any other time?
Try playing another game that requires fast mouse movement and see if the mouse reacts ok.
The game your Dad is playing, is it for XP or a newer windows version like vista or win7?

Posted 5 years ago
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richmondreb
Posts: 348

@ GuiltySpark,CompWiz & germ-x,
For some reason my parents computer isn't connecting to my router so, I'm unable to get the machine's specs.
This much I can tell you,
#1. Avast! Internet Security is always on and they have Malwarebytes Anti-Malware
which I was planning on doing a Full scan but, couldn't.
#2. The mouse brand is IROCKS IR7900 OPTICAL MOUSE and there isn't any software, I just plugged it in.
I did flip the pad over but, it froze up a couple of times while I was trying to do other things.

@ CompWiz, I don't think there was any other programs in the background but, how can I tell ??

FYI; the game is Golf Solitiare, all the others are poker games.

Posted 5 years ago
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richmondreb
Posts: 348

CHANGE OF PLANS FOR THE TIME BEING..........
My Mother's computer is using my Wireless Router and it may need another Adapter, BUT !!
one thing I noticed this morning was it kept freezing up while trying to connect. Which makes
me wonder if it's the computer that's going bad.
QUESTION????????
Will the specs show exactly what's causing the freezing problem, to mouse and computer??
I hope I don't need to break the bank fixing this problem............ :-(
Will get you the specs as soon as possible.

Posted 5 years ago
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germ-x
Posts: 5310

The mouse brand you posted is a little on the less expensive side without and drivers. Just a plug-n-play which doesn't make for a good gaming mouse.
That said, there might be other problems with your mothers computer. What are the spec'sof the computer and have you ever reinstalled windows?
What is the make and model of the wireless adapter?
Has she kept up with windows updates?
Is the XP version SP2 or SP3.

Posted 5 years ago
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richmondreb
Posts: 348

FINALLY!!!!!!!!!!!!!!!!!! Ok gang, sorry it took me so long, I finally got the spec's but, it won't copy and paste,
so how can I attach it??????????????? Please explain in Major Layman Terms!!!!!!!!!!!!
@ germ-x ,
Make and Model of wireless adapter is; TRENDnet TEW-432BRP and the XP version is SP3.

Posted 5 years ago
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richmondreb
Posts: 348

Helloooooooooo !!

Have you given up on me already?????????

:-(

Posted 5 years ago
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GuiltySpark
Posts: 4024

Follow this tutorial to post screenshots : https://www.howtogeek.com/forum/topic/how-to-post-a-picture-clean-version?replies=16

Posted 5 years ago
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richmondreb
Posts: 348

Thanks GuiltySpark but I just screwed that up and tried something different.
Copy and paste the link below into your address bar, hit enter and there's the spec's.

C:\Users\Robin\Pictures\Screenpresso\2012-07-01_20h49_58.png

So if someone would be good enough to let me know what my problem is, I would
really appreciate it.

Posted 5 years ago
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GuiltySpark
Posts: 4024

That link doesn't work.

Posted 5 years ago
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richmondreb
Posts: 348

Well, if I did this right............ here's the spec's

Posted 5 years ago
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richmondreb
Posts: 348

YEAH, IT WORKED!!!!!!!!!!!!!!!!!!!!!! :-) :-) :-)

Posted 5 years ago
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warlock
Posts: 4100

Just a thought, not much ram. Maybe an upgrade in that if possible.

Posted 5 years ago
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GuiltySpark
Posts: 4024

All I can think of at this stage is to check your mouse connections, the PS2 pins may be bent or it may have been inserted into the wrong socket.

Posted 5 years ago
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ronniesonora
Posts: 919

Just another thought, how much free space is left on your hard drive.

Posted 5 years ago
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warlock
Posts: 4100

And one more thought, Make sure vents are clean and computer is not overheating.

Posted 5 years ago
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richmondreb
Posts: 348

@warlock,
How do you upgrade ram????????????

@GuiltySpark,
How can you tell which is right and which is wrong??
I just put the round peg in the round hole.

@ronniesonoca,
How can you find free space on hard drive??
Go to computer and click on "C" drive??

Would everybody please advise,
Thanks

PS: He doesn't have any problems with his card games, just with his Golf Solitaire which was down loaded
off; Http://soft-central.net

Posted 5 years ago
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ronniesonora
Posts: 919

Go to computer and click on "C" drive or go to "Speccy" and click on hard drive.

Posted 5 years ago
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warlock
Posts: 4100

Make sure vents are clean and computer can breathe first. To up grade ram need make and model of computer. to help you. http://www.crucial.com/systemscanner/

Posted 5 years ago
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GuiltySpark
Posts: 4024

It may be a problem with the game itself, that site doesn't have a very good rating : http://www.websitesafetycheck......entral.net

Posted 5 years ago
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richmondreb
Posts: 348

@GuiltySpark,
On that note, do you know where I can find that game on another site (trusted) that I could down load the it from??

Posted 5 years ago
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ronniesonora
Posts: 919

How much free space and how much you used on your hard drive?

Posted 5 years ago
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richmondreb
Posts: 348

@ ronniesonora,
I ran the Hard Drive on "Speccy", coppied and paste it so I could send it to my computer
to post it. Unfortunately , due to the problem their also having with the wireless connection,
I wasn't able to. How is what you need to know exactly listed so I can get that information
for you. Also, while I was working on getting the information, the "BLUE SCREEN OF DEATH"
popped up telling me it will shut down to prevent damage to the computer. ALSO................

@GuiltySpark,
No pins were bent and the Keybord is in the other socket. I don't know if they can be switched or not.

Please advise

Posted 5 years ago
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richmondreb
Posts: 348

Neeeeeeeeeeeeever Mind !!

I spoke to the Tech at work and he suggested I buy a cheap USB Mouse.
I did and now everything is Just fine!!!!!!!!!!!!!
Thanks for trying though and I'll talk to you again when and if I have another
problem. Let's pray I don't. Bye for now

Accepted Answer · Posted 5 years ago
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Lighthouse
Posts: 13598

That's good. But I am very surprised that no one suggested trying a different mouse.

Posted 5 years ago
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warlock
Posts: 4100

@LH, She said in her first post she had tried others.

Posted 5 years ago
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richmondreb
Posts: 348

@ warlock, That's true and the one I bought is a Logitech V220 Cordless Optical Mouse and it seems
to be doing well at the moment.

Posted 5 years ago
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warlock
Posts: 4100

Good, hope it stays that way for you.

Posted 5 years ago
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