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Help! Vista and its safe mode won't start...

(16 posts)
  • Started 9 years ago by jskitt2
  • Latest reply from LH
  • Topic Viewed 15323 times

jskitt2
Posts: 0

Vista Home Premium in my Dell XPS M1730 won't start. When I was working that night, all the programs were automatically closed without saving, and the system shut down for no reasons. I had to start it, but it won't start. Both Safe Mode and Safe Mode with Networking won't start either. Startup Repair was unable to fix the problems. I went F8 and had my computer into full diagnostic analysis on hardware, and there was no problem found in the hardware. Still, Vista won't start.

So then I tried the safe mode option, pressing F8 on startup. In starting in Safe Mode, it stops every time on one named "windows\system32\drivers\crcdisk.sys."

Any suggestions? Your assistance would be greatly appreciated.

Posted 9 years ago
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LH
Posts: 0

Hi jskitt2. I should prepare to do a re-installation. To get your data off try this,
https://www.howtogeek.com/howto/windows-vista/use-ubuntu-live-cd-to-backup-files-from-your-dead-windows-computer/

Posted 9 years ago
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jskitt2
Posts: 0

Hi LH -

Thanks for the information. After doing a re-installation, how do I re-install all the data into the new Windows?

Thanks!

Posted 9 years ago
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idfc
Posts: 0

You shouldn't try reinstalling Windows.

If you can, try going to Command Prompt/Windows Memory Diagnostics Tool.

Type in chkdsk for command prompt

Posted 9 years ago
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jskitt2
Posts: 0

>>If you can, try going to Command Prompt/Windows Memory Diagnostics Tool.

Use F8?

Posted 9 years ago
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jskitt2
Posts: 0

Found it. No problems have been detected in the Windows. Since I'm unable to reach the Safe Mode, where do I find command prompt to type in chkdsk?

Posted 9 years ago
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jskitt2
Posts: 0

I've found a way and did type in for command prompt. Here's what it states:

X:\Windows\system32>chkdsk
The type of the file system is NTFS.
The volume is in use by another process. Chkdsk might report errors when no corruption is present.
Volume label is RECOVERY.

WARNING! F parameter not specified.
Running CHKDSK in read-only mode.
CHKDSK is verifying files <stage 1 of 3>
9536 file records processed.
File verification completed.
31 large file records processed.
0 bad file records processed.
0 EA records processed.
0 reparse records processed.
CHKDSK is verifying indexes <stage 2 of 3>...
39056 index entries processed.
5 unindexed files processed.
CHKDSK is verifying security descriptors <stage 3 of 3>...
9536 security descriptors processed.
Security descriptor verification completed.
2324 data files processed.

Windows has checked the file system and found no problems.

10485759 KB total disk space.
4296424 KB in 7075 files.
5180 KB in 2326 indexes.
0 KB in bad sectors.
64851 KB in use by the system.
54480 KB occupied by the log file.
6119304 KB available on disk.

4096 bytes in each allocation unit.
2621439 total allocation units on disk.
1529826 allocation units available on disk.
Failed to transfer logged messages to the event log with status 50.

X:\Windows\system32>

Posted 9 years ago
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vistamike
Posts: 0

x:\ ? should be c:\ drive
sounds like you CHKDSK'd winRE, the recovery partition. The partition is only 10gigs?

Posted 9 years ago
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jskitt2
Posts: 0

How do I switch to the c drive?

Posted 9 years ago
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jskitt2
Posts: 0

Bingo! Switched to c:\drive. Here it is:

C:\>chkdsk
The type of the file system is NTFS.
The volume is in use by another process. Chkdsk might report errors when no corruption is present.
Volume label is OS.

WARNING! F parameter not specified.
Running CHKDSK in read-only mode.

CHKDSK is verifying files <stage 1 of 3>
255616 file records processed.
File verification completed.
819 large file records processed.
0 bad file records processed.
0 EA records processed.
43 reparse records processed.

CHKDSK is verifying indexes <stage 2 of 3>...
310310 index entries processed.
0 unindexed files processed.

CHKDSK is verifying security descriptors <stage 3 of 3>...
The security file record segment is incorrect.
Examining an index entry with id 12151 in index $SII of file 9.
Examining an index entry with id 12152 in index $SII of file 9.
Examining an index entry with id 12153 in index $SII of file 9.
Examining an index entry with id 12154 in index $SII of file 9.
Examining an index entry with id 12155 in index $SII of file 9.
Examining an index entry with id 12156 in index $SII of file 9.
Examining an index entry with id 12157 in index $SII of file 9.
Examining an index entry with id 12158 in index $SII of file 9.
Examining an index entry with id 12159 in index $SII of file 9.
Examining an index entry with id 12152 in index $SDH of file 9.
Examining an index entry with id 12151 in index $SDH of file 9.
Examining an index entry with id 12159 in index $SDH of file 9.
Examining an index entry with id 12154 in index $SDH of file 9.
Examining an index entry with id 12156 in index $SDH of file 9.
Examining an index entry with id 12155 in index $SDH of file 9.
Examining an index entry with id 12157 in index $SDH of file 9.
Examining an index entry with id 12158 in index $SDH of file 9.
Examining an index entry with id 12153 in index $SDH of file 9.
255616 security descriptors processed.
Security descriptor verification completed.
27348 data files processed.
CHKDSK is verifying Usn Journal...
The Volume Bitmap is incorrect.
Windows found problems with the file system.
Run CHKDSK with the /F (fix) option to correct these.

182171640 KB total disk space
86008848 KB in 7075 files.
109684 KB in 2326 indexes.
0 KB in bad sectors.
512940 KB in use by the system.
65536 KB occupied by the log file.
95540168 KB available on disk.

4096 bytes in each allocation unit.
45542910 total allocation units on disk.
23885042 allocation units available on disk.
Failed to transfer logged messages to the event log with status 50.

C:\>

Posted 9 years ago
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ScottW
Posts: 0

jskitt2, run chkdsk /F on the C: drive to see if it can fix those errors. Volume bitmap errors are usually not that serious. From the Recovery Environment command prompt, you can use this command, even at the X: drive prompt:
[code]
chkdsk /F c:
[/code]

Posted 9 years ago
Top
 
jskitt2
Posts: 0

Now, here's the result I got. What's next?

C:\>chkdsk/f

The type of the file system is NTFS
Cannot lock current drive.

Chkdsk cannot run because the volume is in use by another process. Chkdsk may run if this volume is dismounted first.
ALL OPENED HANDLES TO THIS VOLUME WOULD THEN BE INVALID.
Would you like to force a dismount on this volume? <Y/N> y

Volume dismounted. All opened handles to this volume are now invalid.
Volume label is OS.

The volume is in use by another process. Chkdsk might report errors when no corruption is present.
Volume label is OS.

CHKDSK is verifying files <stage 1 of 3>
255616 file records processed.

File verification completed.
797 large file records processed.
0 bad file records processed.
0 EA records processed.
43 reparse records processed.

CHKDSK is verifying indexes <stage 2 of 3>...
965588 index entries processed.
Index verification completed.
5 unindexed files processed.

CHKDSK is verifying security descriptors <stage 3 of 3>...
255616 security descriptors processed.
Security descriptor verification completed.
27348 data files processed.

CHKDSK is verifying Usn Journal...
34895024 USN bytes processed.
Usn Journal verification completed.

Windows has checked the file system and found no problems.

182171640 KB total disk space
86418520 KB in 213556 files.
108728 KB in 27349 indexes.
0 KB in bad sectors.
366576 KB in use by the system.
65536 KB occupied by the log file.
95277816 KB available on disk.

4096 bytes in each allocation unit.
45542910 total allocation units on disk.
23819454 allocation units available on disk.
Failed to transfer logged messages to the event log with status 50.

C:\>

Posted 9 years ago
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idfc
Posts: 0

I think you should reinstall Windows again or use disks that Dell has supplied for you.
There should be recovery disks that came from the box.

Posted 9 years ago
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raftercrafter
Posts: 0

I made the Ubuntu cd, and I can run it on the "dead" computer, but when I tried to access the hard drive on the laptop, it tells me NTFS is inconsistent, or there is a hardware fault, or its a SoftRAID/Fake RAID hardware. When trying to start this computer without the Ubuntu disk, it shows the Gateway screen, then blank, then the Gateway screen, over and over. Pressing F2 shows some system info, then goes into setup, instead of into BIOS. Sometimes the screen will stop at a flashing cursor, but doesn't accept any keyboard input. Pressing F10 goes into setup. Is there any hope of saving pictures and documents from this hard drive?

Posted 8 years ago
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raftercrafter
Posts: 0

I should have mentioned that the laptop was running Windows Vista Home Premium.

Posted 8 years ago
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LH
Posts: 0

raftercrafter hi. Please post your question in a New Topic. This one is over a year old, and now closed.

Posted 8 years ago
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