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(Solved) - DNS problem: can't connect to Internet wirelessly

(9 posts)
  • Started 6 years ago by XMasterOfKtuluX
  • Latest reply from XMasterOfKtuluX
  • Topic Viewed 9929 times

XMasterOfKtuluX
Posts: 0

I tried to get on the Internet yesterday (I use Chrome, normally) and I got this message

So I tried using IE and Safari, but no dice.
I honestly don't know what a DNS is, but I've been looking around other forums, and one thing I DID try was "nslookup" in cmd, and I didn't get an IP back.
I'm really not good with computers, so if anyone can help while dumbing it down, that'd be great.

Posted 6 years ago
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vistamike
Posts: 0

XMasterOfKtuluX, hi
DNS is the domain name server which has an ip address with a load of digits that is unintelligble to even me.
However they are strict to enable the connection to that site.
So this would point to your router/modem.
Some things you could try and not necessarily in this order...
1. Open cmd, and type ipconfig /flushdns (press enter and close)
2. Shutdown your modem/router for 5 mins then reenable
3. Clear all your cookies in Chrome and other browsers

Mike

Posted 6 years ago
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ispalten
Posts: 0

Well WWW.FACEBOOK.COM does exist.

A question, is this the ONLY site you can't reach?

A DNS server is a server that provides the translation of WWW.sitename.type into the 4 octet address IP4V internet understands.

There are a few things to try...

One would be to enter the IP Address of Facebook into your URL address line, and that is 69.171.228.13 which should bring up the page. If it DOESN'T, disable your FIREWALL and A/V for a short period (put it to sleep for 5 minutes). If it comes up, one of those two is blocking it. Look in the logs or settings.

If it STILL fails, well, then other sites you shouldn't be able to get to because you probably do NOT have a DNS defined.

So I have another question, are you direct connected to your ISP or is a router involved?

Do this as well... open a command prompt and issue these two commands and post the results in a reply...

PING WWW.FACEBOOK.COM
IPCONFIG /ALL

Irv S.

Posted 6 years ago
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XMasterOfKtuluX
Posts: 0

Thank you guys for responding so quickly. I probably should have mentioned that all sites don't work, not just Facebook.
I did the things on your list, vistamike, but they didn't quite work, unfortunately.
I tried all of your suggestions as well, ispalten, and they didn't work either. Here's what I got from those cmd prompts:
"Ping request could not find host www.facebook.com. Please check the name and try again."
"Windows IP Configuration

Host Name . . . . . . . . . . . . : Michael-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Wireless LAN adapter Wireless Network Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter
Physical Address. . . . . . . . . : C4-17-FE-7B-CB-35
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wireless Network Connection 2:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Broadcom 802.11g Network Adapter
Physical Address. . . . . . . . . : C4-17-FE-7B-CB-35
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::49fd:fcdb:4220:7fe0%11(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.2(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Wednesday, September 07, 2011 10:13:38 AM

Lease Expires . . . . . . . . . . : Thursday, September 08, 2011 10:13:38 AM
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DHCPv6 IAID . . . . . . . . . . . : 331618302
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-12-F4-21-AD-70-5A-B6-11-69-87

DNS Servers . . . . . . . . . . . : 192.168.1.254
NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Atheros AR8132 PCI-E Fast Ethernet Contro
ller
Physical Address. . . . . . . . . : 70-5A-B6-11-69-87
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{3877CEA0-1E32-4F39-B74A-8FE8DDBAC0A0}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 9:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{4A375469-4B31-46B5-A137-DAC764702AF7}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #3
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{DD5D3D63-591C-47D3-8673-1AEDDEB14120}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #4
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes"

Posted 6 years ago
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ispalten
Posts: 0

OK, you've got a router I see...

My IPCONFIG output (compare to yours)

===============================
c:\>ipconfig /all

Windows IP Configuration

Host Name . . . . . . . . . . . . : Irv-XPS435
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
System Quarantine State . . . . . : Not Restricted

Ethernet adapter Network Bridge:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : MAC Bridge Miniport
Physical Address. . . . . . . . . : 02-23-AE-E6-D1-EF
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::cd60:dda3:c837:6b7e%17(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.0.7(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Wednesday, September 07, 2011 9:25:12 AM
Lease Expires . . . . . . . . . . : Wednesday, September 07, 2011 1:55:18 PM
Default Gateway . . . . . . . . . : 192.168.0.1
DHCP Server . . . . . . . . . . . : 192.168.0.1
DHCPv6 IAID . . . . . . . . . . . : 654966823
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-11-93-60-21-00-23-AE-E6-CD-D2

DNS Servers . . . . . . . . . . . : 65.32.5.111
65.32.5.112
NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter VirtualBox Host-Only Network:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : VirtualBox Host-Only Ethernet Adapter
Physical Address. . . . . . . . . : 08-00-27-00-DC-5F
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::ce3:1cba:5007:96be%21(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.56.1(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . :
DHCPv6 IAID . . . . . . . . . . . : 487063591
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-11-93-60-21-00-23-AE-E6-CD-D2

DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1
fec0:0:0:ffff::2%1
fec0:0:0:ffff::3%1
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter isatap.{B5959CAE-7B41-48BC-A724-353467E72FA3}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Teredo Tunneling Pseudo-Interface:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{49B212D7-E35E-49CB-8B0C-04479B43AF6D}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
======================================

One MAJOR different, I don't have this ---> DNS Servers . . . . . . . . . . . : 192.168.1.254

My DNS is NOT enabled... this is either an error in your router settings or the way you set up the TCP/IPv4 settings, it should be set to OPTAIN DNS settings.

Irv S.

Posted 6 years ago
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XMasterOfKtuluX
Posts: 0

I'm not really sure what TCP or IPv4 means...are those the router's settings? And do you know how I could fix this problem?

Posted 6 years ago
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LH
Posts: 0

Irv. My router address is 192.168.1.254

Posted 6 years ago
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bwoodfield
Posts: 0

@XMasterOfKtuluX try this:
- on the taskbar, right click the internet/network connection icon and select "Open Network and Sharing Center"
- On the left hand nav menu in Network and Sharing Center click on "Change adapter settings" to show your network connections
- right click on your wireless connection (Broadcom 802.11g Network Adapter) and select Properties
- Select Internet Protocol Version 4 (TCP/IPv4) and click Properties
- Under the General Tab ensure the "Obtain an IP automaticlly" and "Obtain DNS server address autonatically" are selected then click "Ok"
- Repeat for Internet Protocol Version 6 (TCP/IPv6)
- Reboot your computer.

Accepted Answer · Posted 6 years ago
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XMasterOfKtuluX
Posts: 0

Thanks bwoodfield, it worked! And thanks ispalten and vistamike for your help, too

Posted 6 years ago
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