If you’ve just opened your shiny new Kindle Fire and tried to connect it to Gmail using your own custom (not @gmail.com) email address, you might be in for a surprise: the email account wizard has no idea how to handle this scenario, even if you pick Gmail at the beginning. Here’s how to fix it.

Note: we’re in the middle of doing a thorough test of the Kindle Fire, and we’ll post our in-depth review in the next few days. So far: it’s a great tablet for the price.

Setting Up Gmail Custom Domain Email in Kindle Fire

You’ll need to start, naturally, by opening up the Email application and selecting from the list—you can choose Gmail, even though we’ll have to tweak the settings. Once there, enter your email address and password.

Note: if you haven’t already enabled IMAP, you’ll want to head to your Gmail mail settings page and turn it on there.

Then you’ll probably want to choose IMAP.

And now you’ll come to the screen that makes no sense. The username is wrong, the IMAP server is wrong, and the security type is wrong.

Instead of using those values, you’ll want to use the following:

  • Username: Your full email address
  • IMAP server: imap.gmail.com
  • Security type: SSL

Head to the next screen, which will ask you for the outgoing server settings. You’ll want to use the following:

  • SMTP server: smtp.gmail.com
  • Security type: TLS

Once you get past that screen, you’ll be able to access your email without issue.

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Lowell is the founder and CEO of How-To Geek. He’s been running the show since creating the site back in 2006. Over the last decade, Lowell has personally written more than 1000 articles which have been viewed by over 250 million people. Prior to starting How-To Geek, Lowell spent 15 years working in IT doing consulting, cybersecurity, database management, and programming work.
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