How to Fix the “AppleSyncNotifier.exe Entry Point Not Found” Error

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If you’ve unfortunately been forced to use iTunes, you’re probably used to having lots of errors. If you’ve been getting an “AppleSyncNotifier.exe – Entry Point Not Found” error every time you reboot your PC, here’s how to fix it.

The full text of the error says “The procedure entry point xmlTextReaderConstName could not be located in the dynamic link library libxml2.dll.”  Obviously this is not the type of article that will apply to most people, but I personally encountered this error on a short person’s computer, and figured I’d write it up just in case somebody else came across it.

The Problem

This error is happening because every time your computer starts, it’s launching various Apple-related background utilities including AppleSyncNotifier.exe. This utility is attempting to load some information from a database and can’t find the right version of the DLL file, because Apple’s installers are lousy. All we need to do is put the file into the right place, and it’ll be fixed.

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Fixing the Error

To fix the problem, we’ll need to move two files from one directory to the other one. So open up the first folder:

C:\Program Files\Common Files\Apple\Apple Application Support

Note that if you’re using 64-bit Windows, you’ll need to look in the C:\Program Files (x86) folder.

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Once you’re inside that folder, find these two files and copy them:

  • libxml2.dll
  • SQLite3.dll

You can just use Ctrl+C or the menu to copy the files.

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Now switch to this folder:

C:\Program Files\Common Files\Apple\Mobile Device Support

Paste the files into there (you’ll have to accept a UAC prompt), and you should be good to go.

Lowell Heddings, better known online as the How-To Geek, spends all his free time bringing you fresh geekery on a daily basis. You can follow him on if you'd like.

  • Published 11/6/11
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