When you’re shopping does it always seem like your line is the slowest? You’re not entirely imagining things, statistically your line is slower more often than not. Watch this interesting video to see how research on telephone trunk lines explains holiday shopping queues.
Bill Hammack, the guy behind Engineer Guy Video, takes a moment to explain how research in the early days of the telephone industry applies to the queuing systems used in modern stores.
There’s two big take aways from the video. First, you can’t avoid selecting the slowest line most of the time in the open queue system (even if, psychologically, you feel like you’re doing a great job hunting for the best line); and second, shopping at a store with a shared queue that feeds multiple cashiers is always superior in terms of line speed.
- › How to Change Your Age on TikTok
- › The New HP Pro x360 Fortis Is a 2-In-1 Laptop Under $500
- › PSA: You Can Email Books and Documents to Your Kindle
- › How to Screen Record on iPhone
- › This Huge Curved Ultrawide Monitor From LG Is $337 Today
- › Get PC Power With Tablet Portability in the Surface Pro 9 for $200 Off