RescueTime Accidentally Lets Their Domain Expire, Blames GoDaddy

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By Lowell Heddings on August 15th, 2010

Time tracking software maker RescueTime learned today that you should register your domain for at least 9 years at a time if you’re running a business—when GoDaddy disabled their domain for failure to renew.

If you look at a whois report for the domain, you can clearly see that the domain would have expired yesterday, and they renewed it today, which is why it hasn’t updated for everybody yet.

What happened, per a post on Hacker News by one of the RescueTime people:

We had the domain set to autorenew every 2 years. The card # was no longer valid (one of the frequent instances where banks randomly send out new credit cards and invalidate old ones to keep ahead of fraudsters?).

The amazing thing is that GoDaddy sent the notice that the billing failed at midnight last night. And parked the domain. No grace period.

We’ve never been fans of GoDaddy’s services—every time you try to renew a domain, you’re presented with loads of “upsells” that you absolutely don’t want, and their renewal pricing is ridiculous. Dealing with them is a chore, and that’s why we’ve registered most of our domains through Dreamhost instead.

[via Hacker News]

Lowell Heddings, better known online as the How-To Geek, spends all his free time bringing you fresh geekery on a daily basis. You can follow him on if you'd like.

  • Published 08/15/10
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