Facebook has splintered chat away from the main Facebook app to move people over to its Messenger app. However, the company is looking to bring people back to the primary Facebook app by adding voice and video calls.
Bloomberg is reporting that some Facebook users in the US will be able to make and receive calls directly from the Facebook application. This should make it so anyone with the feature won’t need to frequently switch back and forth between Facebook and Messenger. However, the feature is currently in testing, so you may not see it on your Facebook app yet (if ever).
This might be just the beginning of Facebook bringing back features to the main app, as a tiny group of users also received the Messenger inbox in the main app last fall.
Facebook’s Connor Hayes, director of product management at Messenger, said, “You’re going to start to see quite a bit more of this over time.” It sounds like this is just the beginning of Facebook bringing its apps together.
Chief Executive Officer Mark Zuckerberg has said that integrating the company’s messaging services is good for users. It lets them reach more people and deduce the need to download or jump between separate apps.
This was a complaint from plenty of users back in 2014 when Facebook first split Messenger off, but at least the company appears to be realizing the error of its ways.