google duo on a chromebook

Chromebooks are great for simplicity, but that also means their features are a bit limited. Not all video calling services support Chrome OS. But one that works really well on Chromebooks is Google Duo. We’ll show you how it works.

Google actually has two video calling services: Meet and Duo. Google Meet is geared more toward work-related conference calls, while Duo is intended for personal use. Both work well on Chromebooks, but we’ll be talking about Duo.

RELATED: What Is Google Meet, and How Can You Use It for Free?

There are two ways that you can use Google Duo on a Chromebook. First, you can simply use the website in the Chrome browser. This method also works on non-Chromebook computers. The second method is the Duo Android app. We’ll be covering both in this guide.

Google Duo on the Web

If you don’t want to download any extra apps, Google Duo on the web is the easiest method for Chromebooks. All you need is a web browser, which is easy to find on a Chromebook.

This method involves simply visiting the Duo website and signing in to your account. You’ll need your phone handy to verify your phone number. Follow our dedicated guide for using Google Duo on the web to learn more.

RELATED: How to Use Google Duo to Make Video Calls on the Web

Google Duo Android App

If you prefer a native app experience, many Chromebooks have access to the Google Play Store. This means that you can download the same Google Duo app that works on Android smartphones and tablets. You might be more familiar with this interface.

First, open the Google Play Store from the app drawer.

open the google play store

Next, search for “Google Duo” and click “Install.”

Once the installation is complete, click “Open” to launch the app.

Select the "Open" button to launch Google Duo

Before proceeding, you’ll be asked to grant Duo a few permissions. These include:

  • Access Contacts
  • Take Pictures and Record Videos
  • Record Audio

Click “Allow” for all three to continue.

Grant access to several permissions by clicking the "Allow" button

You’ll automatically be signed in with the Google account associated with your Chromebook profile (shown at the bottom of the screen). If that’s the account that you want to use, you’re done!

You'll be logged into your default Google account, as seen at the bottom of the Duo app window

However, if this isn’t the account that you want to use with Duo, you can sign out from the settings. Click the three-dot menu icon in the search bar and select “Settings.”

From there, choose “Account” from the top of the Settings.

Select your Google account

Click “Sign Out of Duo on This Device.”

Confirm that you want to log out from the pop-up message by clicking the “Sign Out” button.

Confirm you want to log out by clicking "Sign Out"

After that, you’ll be asked whether you would like to sign in with the same Google account again. Click “Skip.”

Now, you can enter the phone number associated with the other Google Duo account that you want to use and click “Agree.”

A verification code will be sent to that phone number. Enter it in the Duo app on your Chromebook to proceed.

Your phone number will be verified after entering a code sent to your phone

You can now go to Settings > Account and add your Google account.

add your google account

To make a call with Duo, use the search bar to find contacts or enter a phone number to call. Click “Create Group” to start a group call.

That’s all there is to it! You might not be able to use Apple’s Facetime on your Chromebook, but Google Duo is a great alternative.

RELATED: Can You Use FaceTime on Android?

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Joe Fedewa is a Staff Writer at How-To Geek. He has been covering consumer technology for over a decade and previously worked as Managing Editor at XDA-Developers. Joe loves all things technology and is also an avid DIYer at heart. He has written thousands of articles, hundreds of tutorials, and dozens of reviews.
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