Ring Doorbell Camera
Justin Duino

Following reports of bad actors gaining access to people’s Ring doorbell and security cameras, you might be interested in beefing up your account’s defenses. The easiest way to do this is to change your password and set up two-factor authentication. Here’s how.

Change Your Ring Account’s Password

If you’re worried that your password has been stolen, has been used elsewhere, or hasn’t been changed in quite some time, the first thing you should do is change your login information. We recommend you download a password manager and use it to generate a random and secure password for your account.

When you’re ready to change your Ring account’s password, you can do so from the company’s website or the mobile app on Android, iPhone, or iPad.

RELATED: Why You Should Use a Password Manager, and How to Get Started

Change Your Password Online

Start by going to Ring’s website. From there, click on the “Login” button in the top-right corner.

Ring Website Click Login Button

Next, sign in to your account.

Ring Website Sign In To Account

Hover over your name in the top-right corner and then select the “Account” option.

Ring Website Hover Over Name and then Click Account

Click on the “Change” link found within the “Password” section.

Ring Website Click Change Link Next to Password

Type in your Ring account’s current password and then enter your new password. Once the new password is typed into both of the boxes, you’ll be able to click the “Change Password” button.

If you entered the correct old password and the new password meets Ring’s minimum criteria, your account password will be changed.

Ring Website Enter Old and New Passwords and then Click Change Password Button

Change Your Password In the Mobile App

If you primarily access your Ring camera from your smartphone or tablet, you can change your account’s password from the company’s mobile app. The screenshots below were captured on an iPhone, but the steps are identical on Android and iPad.

Begin by opening the Ring app on your mobile device.

Ring Mobile App Open App

From the dashboard, tap on the hamburger icon in the top-left corner to open the overflow menu.

Ring Mobile App Tap Hamburger Menu Icon

Select the “Account” option found halfway down the list.

Ring Mobile App Tap Account

Tap on the “Change” button right of the “Password” listing.

Ring Mobile App Tap Change Next to Password

Type in your current and new password and then select the “Update Password” button to change your password.

Ring Mobile App Enter Current and New Password. Tap Update Password Button

Enable Two-Factor Authentication on Your Ring Account

Whether you changed your Ring account’s password or not, you should enable two-factor authentication. The extra security is enough to stop most bad actors from getting into your account.

The only pre-requisite to enabling two-factor authentication is having a phone number associated with your Ring account. One should already be there, but the setup process goes over adding a phone number if it isn’t already in place.

Enable Two-Factor Authentication Online

Begin by opening a web browser and navigating to Ring’s website. Once the page loads, click on the “Login” button in the top-right corner.

Ring Website Click Login Button

From there, sign in to your account.

Ring Website Sign In To Account

Hover over your name in the top-right corner and then select the “Account” option.

Ring Website Hover Over Name and then Click Account

You will now see your name, phone number, and email address associated with your account. If the number is up to date, you can move to the next step. If it isn’t, click on the “Update” link, enter your correct phone number, and then select the “Save Changes” button.

Ring Website Click Update Link to Change Phone Number

Two-factor authentication settings can be found in the “Extra Security” section. Click the “Turn On” link to enable the feature.

Ring Website Click Turn On Two Factor Authentication Link

Ring’s website will now present you with some quick information about what two-factor authentication is and how it works. Click the blue “Turn on Two-Factor” button at the bottom of the page to proceed.

Ring Website Two Factor Authentication Info

Authenticate that you’re the owner of the account by re-entering your email address and password. Click the “Continue” button to proceed.

Ring Website Confirm Username and Password. Click Continue Button.

Enter the phone number that you want to use for two-factor authentication. Unfortunately, Ring doesn’t offer an app-based form of authentication. You can only vouch for a code via SMS.

Once you’ve double-checked that you entered the correct number, click the blue “Continue” button at the bottom of the page.

Ring Website Enter Phone Number and Then Click Continue Button

After a couple of seconds, you should receive a text message from Ring. Enter the six-digit verification code into your web browser and then click the “Verify” button.

Ring Website Enter Verification Code and Then Click the Verify Button

That’s it! You have now successfully enabled two-factor authentication on your Ring account.

Click the “Back To Settings” button to head to exit the setup process.

Ring Website Click the Back to Settings Button

If, for whatever reason, you want to disable two-factor authentication, repeating the above steps will turn off the added security.

Enable Two-Factor Authentication In the Mobile App

As with changing your password, it’s extremely easy to enable two-factor authentication within Ring’s mobile app. Just like we mentioned above, the screenshots below were captured on an iPhone, but the steps are identical on Android and iPad.

Start by opening the Ring app on your mobile device.

Ring Mobile App Open App

From the main screen, tap on the hamburger icon in the top-left corner to open the overflow menu.

Ring Mobile App Tap Hamburger Menu Icon

Select the “Account” option found halfway down the list.

Ring Mobile App Tap Account

You can find the two-factor authentication settings under the “Enhanced Security” heading. Tap on “Off” to start the setup process.

Ring App Click Two Factor Authentication

The Ring app will now explain what two-factor authentication is and how it will affect your account. Click the “Continue” button to proceed.

Ring App Read About 2FA and then Click Turn on Two-Factor Button

You now need to authenticate yourself. Enter your email address and password and then select the “Continue” button.

Ring App Enter Email and Password and then Click Continue Button

Now, enter the phone number you want to use for two-factor authentication and then click the “Continue” button.

Ring App Enter Your Phone Number and then Click Continue Button

A six-digit code will be sent to you over SMS after a couple of seconds. Copy this code, enter it into the Ring app, and then click the “Verify” button.

Ring App Enter SMS Code and then Click Verify Button

And that’s it! You have now enabled two-factor authentication on your Ring account. You can now select the “Continue” button to head back to the app’s Settings menu.

Ring App Click the Continue Button to Exit Setup Process

Repeat the above steps if you ever want to disable two-factor authentication and lose the added security.

RELATED: What Is Two-Factor Authentication, and Why Do I Need It?

Justin Duino Justin Duino
Justin Duino is the Managing Editor at How-To Geek. He has spent the last decade writing about Android, smartphones, and other mobile technology. In addition to his written work, he has also been a regular guest commentator on CBS News and BBC World News and Radio to discuss current events in the technology industry.
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