While it does not happen often, every once in a while a security update to patch Windows causes more problems than it solves. Case in point, security update 2823324 that was a part of this month’s Patch Tuesday release for Windows 7. Some users have been experiencing endless rebooting or a failure of their system to restart after installing the update. To counteract the problem Microsoft has published a KB article to help get affected systems up and running again.

Broken glass effect courtesy of Photofunia.

As a first preventative step Microsoft has pulled the patch from its automatic update service. They are also currently investigating the problem while working to correct the security update.

If you or someone you know has encountered problems due to 2823324, then you can use the instructions listed in the KB article linked below to remove the update and bring your system back to life.

KB2839011 – You receive an Event ID 55 or a 0xc000021a Stop error in Windows 7 after you install security update 2823324

[via BetaNews, The H Security, and Sophos Naked Security Blog]

Akemi Iwaya Akemi Iwaya
Akemi Iwaya has been part of the How-To Geek team since 2009. She has previously written under the pen name "Asian Angel" and was a Lifehacker intern before joining How-To Geek. She has been quoted as an authoritative source by ZDNet Worldwide.
Read Full Bio »