How-To Geek

How IT Deals with Your Computer Problems versus Their Own [Comic]

IT Solutions [Doghouse Diaries Blog]

Akemi Iwaya is a devoted Mozilla Firefox user who enjoys working with multiple browsers and occasionally dabbling with Linux. She also loves reading fantasy and sci-fi stories as well as playing "old school" role-playing games. You can visit her on Twitter and .

  • Published 01/16/13

Comments (13)

  1. Jim

    Boy, ain’t that the truth… I tried everything under the sun to get a game functioning again this past weekend including reinstalling it to no avail.

    Reboot… Problem solved.

  2. tecn0tarded

    they left out cleaning. something always needs wiped off or dusted even when working with software.

  3. thegeekkid

    This is so funny because it is true! :)

  4. Jami

    haha tecn0tarded, agreed! I always end up cleaning my computer for some reason when I work on other problems. lol

  5. Kathleen

    Why does this say Comic?

  6. gyffes

    I’m always depressed when “restart” resolves the issue…

    … and I didn’t think to suggest it to the user.

  7. jrau

    Restarting is the first thing you should do in any situation.

    Browser crash? Restart.
    File won’t save? Restart.
    Computer turned on? Restart.

  8. Yu

    It is so true for me too ^^’

    Well, that said, I’m not doin IT support. But I’m quite knowledgeable about IT problems by now I’d say and STILL I tend to waste at least half an hour before thinking of rebooting.

  9. Canadian

    I actually used to do internet support and that is the first thing I would ask; “When was the last time you restarted your computer?”

  10. Tajkler

    the British sitcom “The IT Crowd” had it right
    “IT Department, have you tried turning it off and on” was the way they answered the phone each and every time

  11. k4rizmz

    Dont forget “checks task manager”

  12. Drachengeist

    All I can say is google “Jebs Jobs” episode 1 where he is “Technical Support”
    So True I was cryin.

  13. Tony

    I’m laughing my head off….this is very funny because it’s true.

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