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The caller said “I’m calling you from Windows tech support.” The fake tech support scammers made the mistake of calling us today and we played along to learn their tricks just for fun. Here’s what happened.

about 7 months ago - by  |  54 Replies

Spam seems to arrive in every single email account we use, no matter how careful we are. How are spammers getting all our email addresses? And can we do anything to hide our email address from spammers?

about 7 months ago - by  |  5 Replies

It’s important to check various log data and statistics on your server every day, but it grows to be tedious.  Wouldn’t it be nice to receive a single email with all the highlights each day, so you don’t even need to get on the server to check for problems?  This guide will show you how to configure automated emails on Linux and Windows.

about 7 months ago - by  |  1 Reply

If your Taskbar, System Tray, or even the Start Screen starts acting up, you don’t have to power off or reboot your computer. You can usually just restart the Explorer process, and Windows 8.x makes that really easy.

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The internet exploded Friday with the news that Google Chrome extensions are being sold and injected with adware. But the little-known and much more important fact is that your extensions are spying on you and selling your browsing history to shady corporations. HTG investigates.

about 7 months ago - by  |  66 Replies

Malware isn’t the only online threat to worry about. Social engineering is a huge threat, and it can hit you on any operating system. In fact, social engineering can also occur over the phone and in face-to-face situations.

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A false positive is a mistake that happens occasionally — the antivirus thinks a download is harmful when it’s actually safe. But malicious people may try to trick you into downloading malware with this assurance.

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Hooking up a desktop computer to a monitor is simple; you just plug it in and it works.  Connecting a laptop to a television should be just as easy, right?  Well, not always.  Read on as we explain several ways to hook up a laptop to your TV.

about 7 months ago - by  |  7 Replies

Windows 8 was very different from Windows 7, but change is only speeding up — Windows 8.1 has seen quite a few changes since Windows 8. You’ll have new things to learn, whichever which version of Windows you’re upgrading from.

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What does every geek do when their computer starts to run slow or give them trouble?  They open the task manager and look at the running processes.  This guide will teach you what to look for and how to prioritize running processes to make your computer run more smoothly.

about 7 months ago - by  |  4 Replies

Chrome 32 now offers a new feature on Windows 8: A full-screen, Chrome OS-style desktop mode. The Chrome app launcher can bring Chrome OS to the Windows desktop, but Chrome can now replace the Windows desktop entirely.

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Do you prefer Google Chrome to Microsoft’s Windows 8 apps? Well, you’re in luck, even if you have a Windows 8 PC. You can swap the entire “Modern” environment for the Chrome OS desktop, hiding the Windows 8 interface entirely.

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There may be times when you need your PC to retain the same local IP address every time it boots up.  Forwarding ports, sharing content on your network, and other things can all be made easier when your computer’s IP address never changes.

about 7 months ago - by  |  9 Replies

Windows 8 contains a built-in file encryption feature, called BitLocker, but only in the Pro or Enterprise versions. In addition, if your system does not have a Trusted Platform Module (TPM), you must use an external USB flash drive with BitLocker for it to work.

about 7 months ago - by  |  4 Replies

Do you do a lot of searching in Windows Explorer? You can make it quicker and easier for yourself with a custom shortcut on your Desktop. We’ll show you how to create a shortcut that opens Windows Explorer ready for you to begin a search.

about 7 months ago - by  |  3 Replies

Do you miss the gadgets from Windows 7 now that you’re using Windows 8.1? There’s no official way to re-install them, but there is a way to get them back using a third-party, free utility called 8Gadgetpack.

about 8 months ago - by  |  6 Replies

Intel is now interested in pushing “Dual OS” PCs — devices with both Windows 8 and Android on them. But you don’t have to buy a new PC to do this — you can run Android apps and even the Android operating system on your current PC.

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Windows has always displayed your username somewhere prominent — usually in the Start menu — and Windows 8 is no different. Call up the Start screen and you’ll see your name to the upper right of the screen. If you want to change the way your name appears here, it is not immediately obvious how to do so. Here’s how to go about it.

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What happened to Windows Update in 2013? Quality control seems to be suffering as Microsoft scrambles to update their software faster than ever. They’ve released quite a few buggy and broken Windows Updates this year.

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When you need to install a program as an administrator, you can right-click on the .exe file and select Run as administrator. However, that option isn’t available for MSI packages. We will show you how to add an Install as administrator option for MSI packages.

about 8 months ago - by  |  2 Replies

As the deadline for Windows XP’s ‘End of Life’ continues to grow closer, Microsoft has taken another step forward in cutting out support for the aging operating system. Starting April 8, the Windows XP version of Microsoft Security Essentials will also be discontinued in tandem with support for XP.

about 8 months ago - by  |  4 Replies

Steam’s game management client is very streamlined if you’re only using Steam-purchased games, but it needs a little tweaking if you’re adding non-Steam games to the launcher. Read on as we show you how to add any game, application, or emulator to Steam with custom icons and artwork.

about 8 months ago - by  |  1 Reply

The Start, or Modern, screen doesn’t have a taskbar, so when you run Modern apps you might lose track of which apps are running. There are a few ways to check which Modern apps are running and switch among all running apps.

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Windows 8 infamously removed the Start Button, and then Windows 8.1 brought that button back — but maybe you are the kind of person that got used to it being gone. So now you can remove it again.

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The Computer icon that you’re used to seeing in Windows 7, Vista, and XP is now not available on the Desktop in Windows 8.1. However, it is not gone completely. There’s an easy way to bring it back.

about 8 months ago - by  |  7 Replies