If you have provided computer support you know it can be a challenge to diagnose the problem a user is experiencing based on their description. Depending on the environment doing a remote session or standing over their shoulder may not be a practical solution. New in Windows 7 is neat utility called Problem Steps Recorder which records user actions and allows you to troubleshoot the problem easier.
Even if you’re not much of a keyboard ninja, there are certain shortcuts that simply seem ridiculous not to know: Ctrl+V springs to mind as an obvious example. But even uber-geeks will agree that much of the time it really is a lot easier for the average user to just grab the mouse.
In today’s tough economic times the last thing you want is to lose important data because you couldn’t afford a quality backup utility. Today we look at GFI Backup Home Edition, a completely free professional grade backup solution.
If you’ve used Windows Live Messenger in Windows 7, you’ve probably noticed that instead of minimizing to the system tray, the taskbar button always stays put. Luckily you can force Messenger to work the way you are expecting with a simple tweak.
Feeling adventurous and wanting to try some extensions in Chrome? The Chromium Code developers have three fun and useful extensions that you can add to your installation of Chrome.
Microsoft Security Essentials (previously code named Morro) beta was released yesterday and here we are going to take a look at what you can expect. This latest security offering from Redmond is an Antivirus utility meant to run alongside Windows Defender and Firewall to take the place of their discontinued OneCare.
Have you been bombarded with spammers on Live Messenger telling you to check out some Look9683 spammer site? The good news is that you can completely block them, but sadly they won’t actually feel physical pain.
The backup utilities in previous versions of Windows have been less than spectacular resulting in a nice market for third party applications. Today we take a look at the Backup and Restore feature in Windows 7 that may be their best backup tool yet.
Have you ever wanted to be able to just hit a hotkey that tells Windows to switch from High Performance down to Power Saver? Sure, you can use the tray icon, but since we like to customize things there’s always another way.
The problem is having two or more PC’s and having to go back and forth between workstation. Input Director solves the problem by allowing you to control multiple Windows systems with only one keyboard and mouse on the Master PC.
The new HomeGroup feature makes sharing files and printers between Windows 7 machines very easy. Today we will take a closer look at this new feature to show how easy the sharing process is.
This article was written by Asian Angel, the newest member of the How-To Geek writing team.
Last week we showed you how to download and convert Real Media Audio streams using RealPlayer itself. While useful, there was an inherent flaw in the logic of this post: Most users would prefer never to sit at a computer with RealPlayer installed let alone willingly subject themselves to the all-too-familiar sight below.
If there’s one thing we love as geeks, it’s using multiple monitors. We walk through libraries, universities and homes watching people slave away with only a single screen, and we sigh an audible sigh. The extra lolcats they could be viewing if only they maximized their efficiency.
The taskbar button grouping feature is nothing new in Windows 7, and it’s still very irritating if you want to quickly switch between multiple windows of the same type. But Windows 7 makes it better.
You might have considered the susceptibility of your wrists to carpal tunnel. You might be trying to prevent your invasive friends and family from using your PC without looking like you have something to hide. You might even be trying to ward off Alzheimer’s by intentionally subjecting yourself to the frustration of feeling like you’re five years old again.
The BitLocker feature was introduced in Windows Vista and allowed you to encrypt the content of your hard drive. Now in Windows 7 they offer BitLocker To Go which allows you to encrypt portable USB flash drives.
RealPlayer’s proprietary RAM/RM format can be a student’s worst nightmare. While many universities record their lectures online, they refuse to allow them to be captured for fear that their precious gemstones of knowledge will be redistributed throughout the world… for free.
One of the interesting new features in Windows 7 is the way you can grab a window by the title bar and “shake” it back and forth to minimize everything else. It’s a fun feature, but just in case you want to disable it we’ve got the solution for you.
If you have a home network and are running Windows 7 and have XP on other PC(s) you might want to share files between them. Today we will look at the steps to share files and hardware devices like a printer.
Have you ever been doing something, like playing a game, and had that obnoxious Sticky Keys dialog pop up? You answer No and it goes away… and then shows up again the next day. Here’s how to make it go away for good.
As most regular readers know, I’ve recently been able to enjoy a super-slick new Dell laptop—there’s just one small problem: my touchpad simply won’t scroll in Firefox!
Earlier this week on Lifehacker I wrote up a few of the really slick features I’ve come to love in Windows 7… but I forgot to mention one tiny feature with a really big impact on how you use your computer.
Internet Explorer’s “private browsing” mode is an excellent way to hide what you’re looking at from prying eyes, but it’s normally hidden under a menu… but we can make it easier to access.
VLC is the king of all media… it plays almost anything on any platform, any time, any place. It’s great. Lately, however, I’ve been having issues with VLC skipping whenever I’m playing high-def media streaming over a network.