How-To Geek Store Frequently Asked Questions
Shipping FAQ
How long does it take to process my order?
Many of the designs are printed on demand. That means that the inventory for your product is often ordered up fresh when your order is finished and put into production. Because finished, printed goods are not sitting around in inventory, your order is printed on demand for you. This print on demand process can possibly take as long as ten business days but will usually be printed and put in the mail far quicker. For an estimate on our current production times, contact merchandise@howtogeek.com.
What is Print On Demand?
Print on demand is a new technology for producing t-shirts. The quality is as good (or better, depending on the circumstances) as traditional screen print and will perform durably and last for many washes. Because of this “on demand” print and less inventory on hand, it may take extra time to produce and ship your order–but it’s worth it!
When will I get my order?
Depending on where you are in the continental US, ground shipping via USPS will can take as long as five business days. Orders shipping outside the continental US may take as long as two business weeks to arrive once they’ve shipped.
How much does shipping cost?
Shipping and handling charges are as follows:
Under $20.00: $5.99 Shipping and Handling
$20.00 – $34.99: $6.99 Shipping and Handling
$35.00 – $69.99: $7.99 Shipping and Handling
Orders over $70.00: Free Shipping
Sizing and Product Information
Our T-shirts are 100% Pre-shrunk cotton and come in common unisex, standard cuts.
Keyboard Ninja on Black, 6.1 oz cotton tee
Size Chest Length SM 36 in 27 in MD 40 in 29 in LG 44 in 30 in XL 48 in 31 in 2X 52 in 31.5 in 3X 56 in 32 in
Please note: 2X and 3X are currently on backorder. If you need a larger size, please let us know about it by contacting merchandise@howtogeek.com.
Ninja Skull on Charcoal, 5.3 oz cotton tee
Size Chest Length
SM 36 in 28 in MD 40 in 29 in LG 44 in 30 in XL 48 in 31 in 2X 52 in 32 in 3X 56 in 33 in
Please note: 2X and 3X are currently on backorder. If you need a larger size, please let us know about it by contacting merchandise@howtogeek.com.
Unless otherwise noted, all designs should be placed center chest as shown in the images on the product page.
Policies and Product Guarantee
What is HTG’s policy on refunds or exchanges?
We offer a money back guarantee that our products should be defect free. T-shirts with printing errors or manufacturing defects can be returned within 90 days of purchase and exchanged for new merchandise. Our products also come with a 30 day money back guarantee. If you’re not satisfied in some way, contact merchandise@howtogeek.com. Include the text “RMA” or “Exchange” in your subject line and instructions on your refund will be sent to you within 24 hours.
