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What is dpupdchk.exe and Why Is It Running?

You are no doubt reading this article because you are wondering what on earth that dpupdchk.exe process is doing in your Task Manager window… there’s no description and it just keeps coming back. So what is it anyway?

In case you aren’t sure what we’re talking about, if you sort by “Image Name” you might see something similar to the screenshot below. And that’s what we’ll be explaining to you today.

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So What Is It Anyway?

This process is some type of automatic update checker from Microsoft IntelliPoint (as far as we can tell), but here’s how we actually diagnosed it…

First, if you are using Vista you can right-click on the process and choose to Open File Location.

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…which will open up the containing folder, so you can drill down into exactly what the file is by looking at the properties. Unfortunately, this process just has zero information in the properties dialog… shame on you, Microsoft!

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Further investigation led me into the registry, and by using the Process Monitor utility from Sysinternals I was able to determine that the process was querying a registry key named “Intellipoint Pro Auto Update”… a clear giveaway that this process has to do with updating of some type.

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Then there’s also the fact that in the start menu is a shortcut using a similar icon that says Check for Updates. It’s one of those special shortcuts that you can’t see the target for… one has to wonder why they bothered to make this so complicated.

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Dear Microsoft: If you are reading this article, perhaps you might leave a comment and shed some light on what it’s really doing. Then you might want to start learning how to document things.

How Do I Get Rid of It?

Keep in mind that removing pieces of Microsoft software without fully understanding what they are is probably a bad idea and shouldn’t be attempted by anybody under any circumstances ever, even slightly, probably.

Now that the disclaimer is out of the way… here’s where we stand: You can take one of two routes to get rid of it:

  1. Uninstall IntelliPoint in Control Panel (losing extra mouse functionality)
  2. Replace the dpupdchk.exe file with a dummy file that does nothing.

A dummy file, you say? Whatever for?

The problem is that if you delete the dpupdchk.exe file, every single time you open the mouse panel you will get horrible errors. Since we like to avoid horrible errors, I’ve created a dummy executable that does nothing at all, which you can replace the current one with.

First, browse down to the following folder (adjusting if necessary for your install path).

C:\Program Files\Microsoft IntelliPoint

Now rename the existing dpupdchk.exe file to something else (using the handy Take Ownership script if necessary to gain access).

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Once you’ve renamed that file, replace it with this fake dpupdchk.exe file created by the fine folks here at How-To Geek. It’s a blank executable that does nothing, but feel free to scan it with at least 74 anti-virus engines if you’d like to make sure.

And thus ends the tale of the phantom dpupdchk process. But what about svchost.exe, jusched.exe, or dwm.exe? The journey continues!

Lowell Heddings, better known online as the How-To Geek, spends all his free time bringing you fresh geekery on a daily basis. You can follow him on if you'd like.

  • Published 03/24/09

Comments (24)

  1. Dale

    My email adress is confidential thanks.
    I use XP Home with Service Pack 3.
    After having the above problem once I installed an update (from FileHippo) for my Intellipoint mouse, I was fed up that “dpupdchek” running for no apparent purpose and using system resources. I uninstalled the mouse software entirely, (the mouse still worked but with less functionality), then I reinstalled the original driver that came with it and all is well again. I won’t be updating it in the future since it works just fine with the original driver, “dpupdchek” is now gone from my Task Manager window, and there are no security concerns whatsoever that I can determine. Other than Microsoft’s update (dpupdchek – which did nothing whatsoever to enhance useability, it just checked for software updates constantly), it really is a very good mouse.

  2. Spacegold

    I am using a logitech mouse, and do not find this process running in Task Manager. Apparently, installation of the logitech driver removed it automatically, if it was ever there. No problems with the logitech mouse, so I guess dpupdchek was not essential to anything in the OS.

  3. Ds

    Hey Spacegold, this article is about Microsoft Mice, not Logitech Mice. The Logitech mice have a similar process that continually checks for updates, but I disabled mine to not have useless tasks running.

    Good article though, I’m going to have to use on my parent’s computer. They have a “Microsoft Wireless Laser Mouse 7000″, which is NOT a good mouse imo.

  4. Paul

    (Using anonymous email)
    The solution is *much* less complex and is even provided by Microsoft. I currently use IntelliPoint / IntelliType 6.3 on Vista 64-bit but previously used it on XP 32-bit as well. On installation of either Intelli product, a shortcut is provided in the start menu named “Quality Settings”. This points to “qs.exe” in the IntelliPoint / IntelliType folder in Program Files. It is the same binary for both but takes a command line: “/DISPLAY_TYPE SETTING /PRODUCT_TYPE IP” for mouse and “/DISPLAY_TYPE SETTING /PRODUCT_TYPE ITP” for keyboard. This launches a dialog that lets you check for updates and opt in/out of automatically checking, or to join the customer experience improvement program. In the mentioned registry key “Intellipoint Intellitype Pro Auto Update”, the DWORD auKeyboardNeverShowAgain changes from 0 (automatically check=YES) to 1 (automatically check=NO) for keyboard; or same for auMouseNeverShowAgain for mouse. On system startup when “itype.exe” or “ipoint.exe” are loaded, “dpupdchk.exe” is loaded; it checks the au*NeverShowAgain settings and if both are 1 then it unloads. It’s that simple.

  5. JJ

    Using Vista Home Basic fought this for a long time. Finally after unchecking “hide system files and folders” in folder options was able to find the program. Renamed it dupupchkold.exe and inserted the dummy file.Good job Geek. Thanks

  6. Tim

    Paul and I used the same solution. Since there is a directly way to disable this process, I would recommend that you follow this method. Replacing files with dummy files can lead to further headaches and just isn’t worth it in this case.

  7. ryan

    i have an easier way for getting rid of it.

    programs\microsoft mouse\quality settings

    then uncheck enable automatic updates and hit ok

  8. Bill

    I have the Microsoft Digital Keyboard, and as much as I didn’t want to install any overhead software, I went ahead and installed the SW because there were some functions/buttons I wanted to use (I reprogrammed some of the buttons with my own commands).

    I’m running XP Pro SP3. I did not find a way to turn the update off with a setting. I don’t have a user panel that allows me to turn it on or off, it wasn’t in a registry run folder, or in the startup folder and not listed in manage. So, I’m assuming it’s being launched by “itype.exe”, which is the Microsoft BS overhead software.

    I downloaded the fake dpudpchk.exe and threw it in and the keyboard software still works and the dpudpchk process is no longer running. It was one of my top 10 resource hogs, so, I’m happy.

  9. Fred

    I found at least 6 other XP processes that perform covert or semi covert “services” which mostly pertain to internet and/or network configurations. They are all listed in my NIS program control panel. I have them all blocked for now because one of them was changing a custom rule I made for an app in that same firewall control panel. To quote Shakespeare “That which we call a rose By any other name would smell as sweet.” ie., a virus by any other name still stinks!

  10. Patrick Morris

    This process is for a wireless keyboard and mouse.

  11. wp

    You were probably working with WordPress plugins when you wrote this article. “Process Monitor utility” linked to a WordPress plugin: Audit Trail :)

    Fix that!

  12. Raymond

    This process appeared after i installed my microsoft wireless keyboard and mouse and before i finished installing it gave me option to recieve updates for my devices as soon as they become available, so i believe that is exactly what the dpupdchk.exe is for. Hope this helps!

  13. Ad

    @ryan – nice one, that worked, without any registry digging – thanks :)

  14. Wendy Jo

    I have XP Home and this service showed up when I installed my new MS wireless mouse a few weeks ago. No option was given to disable it upon install, and like Bill, (Comment dated 12/05/2009) I could not find the process or any disabling utility in any of the usual places (Mgmt Console Services, MS Config, Mouse Properties, etc, etc… blah, blah, blah… I looked everywhere!)

    Finally, I just blocked it in Zone Alarm and it magically went away. It doesn’t even show up in the Task Mgr anymore. Guess it got the message and gave up!

  15. daf

    Just updated to version 7.1 and selected “check for updates” which made that process start run, all I had to do was go to run “Quality Settings” from start menu and disable the option, no more constantly running dpupdchek.exe.

    PS: you might wnat to update your article as most ppl don’t bother with the comments.

  16. Alan

    Can confirm it isan auto update/consumer experience run file most commonly installed with certain keyboard that have extra function buttons around its perimeter.
    Very simple to deactive, simply run the settings for the hardware and disable automatically check for updates and uncheck join the customer experiance improvement program.
    File to cease to run immediately.

  17. kman

    So since we arre talkingg about keybrdd mouse issues (errors are not due to my typing) I am obivoulsy having some. I recently purchased (Aug. 5th, 2010) 2 brand new Dell workstations with WIN7 pro. They both are having keyboard an mouse issues. Please dont respond with the obvious answers of check batteries/uninstall-reinstall drivers/try a different keyboard etc. I have done all of that and a lot more. THe mouse is jittery and slow most of the time and the keys on the keyboard will do what you have already witnessed in this post. Give me double entry, or backspace won’t work or number keypad is unresponsive the list goes on. I orginally had a logitech (hear me out) wave combo, then started experiencing these problems with that set. Then hooked up a wired Dell keyboard/mouuse using no “branded software”, then went and purchased a new wireless Microsoft “bluetrack mouse/comfort keyboard 5000″ and installed it because the software for it is recommended for WIN7. Issue still persisteddd. Then spent almost 2 hours on the phone with Dell convinced it was their system. We disabled countless running processes, re-installed BIOS all sorts of crap. Still no help. It even happens in safe mode. Remember, this is happening on 2 different computers in different locations. One is within my company domain and the other is not. I even ruled out RDP as a possible problem. CAN ANYONE HELP?? DO YOU KNOW OF ANY SOLUTION? Has anyone else experienced this problem?

  18. Someguy007

    Do you have a mobile phone nearby? Either on you or near the PC’s in question?

  19. Bill Gates

    This will be implemented in our next release. Thank you.

  20. William1979

    dpupdchk.exe —- The easiest way to stop it for showing up on your “Task Manager” Start menu > All Program > (W/in the list that pops up) Click on “Microsoft Mouse” then > “Quality Settings” turn off auto-update then your done! ^^b

  21. Fernanda

    I loved this articles just because I hate things running in the backgroung of my machine xD

    Thanks, guys, you all are really geeks ^-^

  22. David

    Brilliant, that worked a treat – thank you.

    Some of the commenters suggest an alternative approach involving running Quality Settings (qs.exe) but FYI this does not exist on my installation (XP Pro 32bit, Intellipoint/type 6.2). Maybe that is a 6.3 thing?

  23. Svarlos

    To guy with a wireless keyboard and mouse problems: You’ll probably never read this, but wireless is a very inefficient, and easily conflicted with technology. You want a solution? Use wired. You obviously have some sort of EMF, or other type of conflict going on in your vicinity. This could range from cell phones, to a radio tower near by, to a microwave in the area. Your best, and most obviously solution is just to use wired technology.

  24. Oba

    Just simply navigate to C:\Program Files\Microsoft IntelliType Pro
    and delete dpupdchk.exe. You don’t lose any functionality.
    (Or you could rename the file extension if you want to keep it.)
    By the way I run Win XP Pro Service pack 3 on one system.
    The other system dual boots Vista Ultimate x64 and Win 7 Pro x64
    It works in all of them. If you need to check for updates do it manually.

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