Fixing Firefox Scrolling Problems with Dell Synaptics Touchpad
As most regular readers know, I’ve recently been able to enjoy a super-slick new Dell laptop—there’s just one small problem: my touchpad simply won’t scroll in Firefox!
Since this is a serious workflow problem, and I can’t use an external mouse all the time, I set about trying to find a fix. Turns out the Circular Scrolling feature was breaking in Firefox, and simply wasn’t scrolling at all—and here’s how to disable it.
Note: I’m using Windows 7, but one would assume the same problem might exist in Windows Vista as well since the drivers are the same.
Fixing Firefox Scrolling Issue
Open up Control Panel and look for the Mouse properties window, or just type mouse into the start menu search box. Once you are there, you should see a Dell Touchpad settings window, where you can click to open the settings.
Next, click on the Scrolling Settings link…
And remove the checkbox from the Circular Scrolling option. This is what was breaking the scrolling for me.
Hit the Apply button, and with any luck you should immediately be able to scroll in Firefox again.
Second Alternative Fix
If the above fix doesn’t solve your problem, you can remove the Dell touchpad drivers and install the generic Synaptics ones, which work better for a lot of people—but they are missing some of the extra Dell features. As long as your touchpad does what you are expecting, it could be worth it.
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I don’t have this problem with my latitude E6400. But, I got a tweak that you can post related Alps touchpad, and I think you’ll love it:
For sure, you have noted that Windows Vista/Win7 cursor doesn’t animate the second you scroll a page, as the cursor is being replaced with a scrolling cursor, and does a bad job at returning the default Windows cursor. The solution is to prevent the program from showing that scroll cursor. NOTE that touchpad will still be able to scroll.
Fix:
Set ‘CursorChangeType’ value to 0, in 3 locations:
HKEY_CURRENT_USER\Software\Alps\Apoint
HKEY_LOCAL_MACHINE\Software\Alps\Apoint
HKEY_LOCAL_MACHINE\Software\Alps\Apoint_Default\
Happy mouse animation
(forgot to mention, you need to restart your computer on the above tweak once done to see it in affect)
Another tweak I discovered and ready to share:
In the registry under HKEY_CURRENT_USER\Software\Alps\Apoint and HKEY_LOCAL_MACHINE\SOFTWARE\Alps\Apoint\
Look for ‘UseCustomGUI’. Change it’s value form 1 to 0.
Now, without system restart, open the Windows Mouse Panel from the Control Panel.
Enjoy the new mouse features, which some of them doesn’t work on my side (but maybe for you).
Try this solution xp pro, and vista
At command prompt, or run box
taskkill /im SynTPEnh.exe
This leaves SynTPEnh in a limbo state (still running), but scroll starts working in firefox. Flat out terminating SynTPEnh.exe stops scrolling from working in anything.
Tested on:
WindowsXP SP3- Synaptics v10.2.4 FF3
Vista SP2- Synaptics V 12.2.4.1 FF 3.5
XP home doesn’t have taskkill. Download nircmd http://www.nirsoft.net/utils/nircmd.html
Place executables in windows folder, use the following command:
nircmd closeprocess SynTPEnh.exe
mozillazine post:
http://forums.mozillazine.org/.....;t=1524405