Fix For Outlook 2007 Constantly Asking for Password on Vista
If you are encountering an infuriating problem where Outlook constantly asks you for your password even though you check the "Remember my password" box every single time, then you are in luck because reader Malcolm wrote in with this tip on how to fix the problem.
This fix should theoretically help with Windows Mail as well, but I haven't been able to verify that yet.

Before you do anything else, close Outlook. You should also note that we'll be modifying system generated files here, so proceed with caution or not at all.
Open up windows explorer window and then paste the following text into the address bar, which should bring you to a folder with a single folder inside with a really long name.
%userprofile%\AppData\Roaming\Microsoft\Protect
What you'll need to do is just rename that folder to something else (I suggest appending -old onto the end of it so that you could easily rename it back if things go wrong)
Now re-open Outlook, and then type in your password hopefully for the last time, making sure to check the box to remember it. You should now see that the original folder was re-created again.

At this point Outlook should remember your passwords, but you can close Outlook and reopen it to make sure. If you encounter problems with this, you can remove the new folder and then rename the -old folder back to the original name to put everything back the way it was.
Note: I'm hearing from some readers that this doesn't always solve the problem for them, so your mileage may vary.


Is there a similar fix for Gmail Notifier?
I have been looking for a solution for this issue in XP for some time now. I tried this one to see if it would work but it did not. The folder location is a bit different in XP:
C:\Documents and Settings\robert\Application Data\Microsoft\Protect
The file recreates, but I still have to enter my password everytime
Any ideas?
in XP, windows explorer, how do you set the views to be the same. You have the options of seeing thumbnails, icons, tiles, lists and detail. I always want to see the detail and it defaults to tiles which are quite useless. Any advice?
i agree with AL. Is there a way to rig Gmail Notifier so that it automatically logs in instead of asking you to hit the "OK" button every time?
i had the same problem with outlook 2003. the way i fixed it was to add the credentials to the network passwords of the user. use the "control panel" -> "user accounts" and then click on "manage your network passwords" on the left pane. enter your mail server's name, username and password. this should solve the problem
You are a life saver!
I have no idead how you figured this fix out but Thank you! If you are ever in Maine let me know I owe you a lobster dinner.
Chuck
Chuck:
Glad to hear that it worked for you. I spent a lot of time in maine when I was a kid… enjoyed it up there.
HI, did not work for me
does anyone have any further ideas ?
I have Vista with Office 2007, tried deleting user accounts and removing outlook and re-installing. Used MS KB artical but reg edit section does not cover Vista do not happy attempting
I do not have the option to remember my password using office 2007 and vista…. is there an option to turn it on?
THANK YOU!!! Super quick and easy fix for a problem that just came out from nowhere!
I have the same problem, except in XP. I'm in a workgroup, so there is no domain to use the trick mentioned by ramy.
I have looked high and low for a fix, but nothing seems to work. I really don't want to scrap this install and reinstall everything from scratch, but somehow I have a feeling that will be the only fix. I'll keep looking for a few more days, but entering the password by hand is getting real old…
Just for the heck of it I just tried this again. It didn't work and I also noticed that it doesn't recreate the folder in the Protect folder…
Might have just finally found a way to fix it, although cumbersome:
Create a new User Account. Re-enter your POP settings etc, copy your Outlook PST files and it will be fixed. Now you only have to move all your data, documents and what not to your new user account, then you can delete the old one.
I'm just gonna have to figure out now how to copy all my settings, etc.
Herb, mine didn't recreate one either, so I tried again with a full reboot and then it worked. Good luck.
I had tried a full reboot, too. Still didn't work nor recreate the folder.
Creating a new User account worked for me, though, so now I'm happy!
nothing is working for me its not recreating the folder, and if i make a new account it still points the same PST?
wait reboot 2 times!!!! fixed so far
this happened after M$ push those update yesterday
Ramy,
Thanks for the reminder. I had the same problem in outlook 2003, but forgot how to fix it. Now it is done and the popping up stopt. Marianne
Nice one! Thank you! IT WORKED