Comments on: Fix Your Broken Outlook Personal Folders (PST) File

By: Bert

Bert — Wed, 28 Oct 2009 13:14:51 +0000

When I try to run scanpst it tells me that the file is in use by another application. Outlook isn’t open and I’ve rebooted and tried it again without opening outlook. Any suggestions?

By: Brittany

Brittany — Fri, 23 Oct 2009 19:39:57 +0000

I have been working from 8:30 am to about 1:00 pm trying to fix my email and finally found your website with these wonderful directions. It worked like a charm! Thank you so much!

By: Peter

Peter — Tue, 20 Oct 2009 12:34:25 +0000

WOW !!! YOU ARE THE BEST!!!
BIG STRESS RELIEF!!!!

By: Oliver

Oliver — Fri, 18 Sep 2009 11:12:06 +0000

Running Scanpst.exe can take a very long time. Mine took about 4 hours to go through stages 1-8 on a 1.5GB .pst file (on XP), then about 3 hours to repair. The good news is that it worked. Another thing is that the XP version gives no info about what it did on completion. You just click an ‘OK’ box and that’s it.

By: Shrikant

Shrikant — Thu, 03 Sep 2009 04:10:20 +0000

Hi there,

I was downgrading from vista business to winxp pro.
I was using MS Outlook 2003 . Backed up all the PST . then aftere installation of XP and updating the OS tried to restore the Outlook.pst after configuring an account and replacing the Outlook.pst by the backup.
I got an error “outlook.pst is not a personal folders file” . Then i follwed the SCANPST.exe method .
My PST is 2.4 GB but doesnt matter as i am using 2003 .

But even after recovering i was not able to see any mails in the mailbox/inbox .

So i tried using Stellar Outlook recovery and Easy recovery from ontrack …all did well and showed me the folder structures but there were zero mails inside all the folders (inbox/sent/deleted).

I am trying to restore the Outlook.pst but am not getting anywhere …Need some help here .

thanks in advance.

./s

By: Lauren

Lauren — Thu, 27 Aug 2009 13:17:52 +0000

Thank you so much – this worked perfectly! Saved all my emails!

By: Johannes

Johannes — Tue, 25 Aug 2009 13:02:57 +0000

Thanks so much for your help. Been trying to fix this for the last 4 days now. One question you said that there is only one .pst file I have three account comming out in outlook but when i looked there are three .pst files and only one needed repair. is this normal ?

By: Michael

Michael — Wed, 19 Aug 2009 18:12:38 +0000

To all who cant open your pst when getting a new computer; be sure to select the proper type of staorage “outlook Personal Folders File” or “outlook 97-2002 Personal files” in other word if you created the file with OL 03 and above, use the “outlook personal folders file” if not then use the other. Also, with OL older than 07 your PST file size limit is 2G(pretty sure) and if you go over that limit you PST will become corrupt and die on you. So if you are getting close, create a new PST and populate that. OL 07 should handle up to 20G of PST.
SAN, reinstall your oulook.

By: Michael

Michael — Wed, 19 Aug 2009 18:10:38 +0000

To all who cant open your pst when getting a new computer; be sure to select the proper type of staorage “outlook Personal Folders File” or “outlook 97-2002 Personal files” in other word if you created the file with OL 03 and above, use the “outlook personal folders file” if not then use the other. Also, with OL older than 07 your PST file size limit is 2G(pretty sure) and if you go over that limit you PST will become corrupt and die on you. So if you are getting close, create a new PST and populat that. OL 07 should handle up to 20G of PST.
SAN, reinstall your oulook.

By: Alicia

Alicia — Fri, 07 Aug 2009 16:14:18 +0000

I have followed all the instructions as far as “fixing” my pst file and went as far as purchasing the Uniblue software to fix the file. Everything has been recovered but I can’t send from outlook 2007. Please advise!