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Fix for “Error 2203. An Internal Error Occurred” During Office 2010 Setup

Unfortunately when installing Office 2010 not everything goes smoothly. Here is how to fix an Internal Error 2203 which we ran into during one installation of OneNote 2010.

The Error

We ran into the following error while trying to add OneNote to a current install of Office Professional Plus 2010 32-bit on a 64-bit version of Windows 7 Ultimate. It is actually a permissions error to the Temp folder and we need to give everyone access.

sshot-2010-07-13-[22-42-07]

The Fix

First go into Services by typing services.msc into the Search box in the Start Menu and hit Enter.

servicesMSC

Scroll down to Windows Installer and Stop the service…

sshot-2010-07-13-[22-48-34]

Then restart it and close out of the Services window.

sshot-2010-07-13-[22-48-57]

Now navigate to the Temp folder by typing %temp% into the Search box in the Start Menu and hit Enter.

sshot-2010-07-14-[00-00-50]

The Temp folder will open…right-click an empty area in the folder and select Properties.

sshot-2010-07-14-[00-30-39]

Select the Security tab and under the Group or user names box click on Edit.

sshot-2010-07-14-[00-33-07]

The Permissions for Temp window appears…click the Add button.

sshot-2010-07-13-[22-46-55]

Now type Everyone in the Objects Names box and click Check Names which will underline it as shown here then click OK.

sshot-2010-07-13-[22-47-22]

Now under Permissions for Everyone click the box to give it Full control and click OK.

sshot-2010-07-13-[22-47-41]

Now restart the Office application installation…

sshot-2010-07-13-[22-51-01]

Success! In this instance OneNote was installed successfully without any errors.

sshot-2010-07-13-[22-53-41]

For more information on this error check out the following page from Microsoft. These support instructions are for Office 2007 but it worked for our 2010 install as well.

If you’re having issues upgrading Office 2010 Beta to the official version check out our article on how to fix problems upgrading Office 2010 Beta to the final release.

Lowell Heddings, better known online as the How-To Geek, spends all his free time bringing you fresh geekery on a daily basis. You can follow him on if you'd like.

  • Published 07/15/10

Comments (32)

  1. Jason

    I have been vexed by this problem for almost a year. Have searched the internet for a real solution that solved the problem and this worked!!!!!

    I am sooooo greatful! Even MS couldn’t solve the problem.

    Thank you!

  2. Rashad

    Thank you very much…solved the problem in five minutes!!!!!

  3. Lezli

    Finally a fix that WORKED!!! Thanks!!!

  4. Jeff

    Perfect!

  5. Raymond

    Prefect result many thanks

  6. Joe

    Been trying to fix this for months. Worked the first time. Thanks!

  7. zain

    thanks a lot =D

  8. Greenie

    Thanx a bunch :D

  9. vastdown700

    Great!!!!
    Finally got solution to a longstanding problem.
    Kudos!!!

  10. Stefano

    God bless you!

  11. nick

    this worked! thanks! cheers!

  12. brett

    thanks a million!

  13. Jamin

    HEYYY YOUU!!!! THANK U SO MUCH!!! I HAD READ SOME BLOGS BUT YOURS IS THE FUCKING BESTTT MAN! THANK UUU!!..

  14. Ian

    WOW!! Ive searched for hours over the net for possible solution to my problem but havent really found a real fix! But this one nailed my problem!.. THANK YOU VERY MUCH!!!

  15. liam

    didn’t work :(
    Do i need to restart my machine after all this?
    I’m not installing the same software as you either.
    This problem happens when I try to install any msi file

  16. Raymondo

    You guys are LIFESAVERS. I too have tried everywhere to find a solution, you guys provided it. THANKS SO MUCH

  17. Natalie

    I had the guy from Microsoft phone support try this and it didn’t work. He had to go because his shift had ended but in the end I was left with the problem still. Pretty annoyed that he didn’t stay on the line to resolve my problem. NOT HAPPY. Now it’s going to be days befor I have the time to call them again.

  18. Phanos

    Respects! As someone else mentioned before, not even Microsoft could solve the problem. Genial!

  19. Simon

    THANK YOU, THANK YOU, THANK YOU AND A MILLION TIMES MORE … THANK YOU!!

    FYI your solution fixed every single problem I was having trying to install ANY program in Windows 7!

    Yahweh bless you my man, I’ll definitely be back on your site again soon… :-)

  20. Zach

    Just starting and stopping the “Windows Installer” service fixed this for me on Windows XP. Thank you!!! Nowhere else is this advice. Not even on MS’s site. (big surprise)

  21. Vishal Gularia

    Great!!!!

    Really 100 times thanks to you dear otherwise i have only option of windows reinstall.

    Thanks again.

    God bless you.

  22. Scott Lock

    This is not working for me. I had Office 2010 64-bit installed, uninstalled and got this error during the uninstal. I uninstalled all add-ins for Office then uninstall went clean. Tried your solution and no dices. The file that it errors out on keeps changing, which is odd.

    Any thoughts?

  23. bhimsu

    July 6, ’11

    Super duper job, Mysticgeek!
    Thanks for this fix. I used it in installing ‘VMware’. It worked flawlessly.

    How-To Geek always has articles in depth, detail and with beginners in mind!
    Thanks a million.

  24. Seph

    god damn!!!
    it worked….

  25. cfho83

    thanks alot, this is a lifesaver……been plauged with this problem for months.

  26. Óscar Herrera

    Ok guys. Thank you very much. It worked.

    Para quienes intenten instalar Office 2010 en español, en lugar de la palabra Everyone en los permisos, deben poner Todos, la exacta traducción funciona ahí. Suerte.

  27. Minerva

    Thanks for writing this. I’ve been trying to install Office 2010 on my computer for the past half-year. This article was one of the solutions I needed to employ to finally get it running.

  28. Kevin

    thanks a lot, this problem solved, but a new problem happen–error 1402, can you help me with this? thank you

  29. khaliq

    yeeeeaaahhhhhhhhhhhhhhhhh its work!!

  30. sarwar yaseen bhat

    i resoved a big issue with this ////// THANKSSSSSSSSS

  31. KD

    Thanks for the correct advice.. i have been trying this for long..but what you mentioned did work..

  32. Tienie

    Windows xp home does not have the option to change permissions. I got this error and could only get office to install by installing it on a pc with windows xp pro on so I could change the temp folder permission.

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