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How-To Geek Forums » Windows Vista

(Solved) - your power plan information isn't available (vista desktop)

(88 posts)
  • Started 6 months ago by nagrom
  • Latest reply from LH
  • Topic Viewed 4202 times

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nagrom
Posts: 14

hello, i recently did a system recovery on my hp slimline with vista. i noticed my computer going to sleep. i've switched to high performance in power settings, but i am not being allowed to create a power plan, cannot change display settings for display shut off. i try to create a power plan or change when the display turns off and get the message "power plan information isn't available". offline help states that power management settings or the registry keys associated with them have been deleted or corrupted. help! i would like to choose when my display turns off, preferably not while watching a movie, a minor inconvenience true, but still irritating.
thanks, morgan

Posted 6 months ago #
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LH
LH
Posts: 7482

Hi Morgan. Open Regedit, and navigate to,
HKLM\system\currentcontrolset\control\power\powersettings
Is it there ? And are there about 15 subkeys in it.

Posted 6 months ago #
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nagrom
Posts: 14

hi there, i see hkey, not hklm. i looked around there and have not the faintest idea what to do there. i see subsets as you described.

Posted 6 months ago #
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ScottW
ScottW
Posts: 6609

nagrom, hello. HKLM is an abbreviation for HKEY_LOCAL_MACHINE. You can also do a registry query from the Command Prompt. Go to Start, type "cmd", press enter to open the command prompt window. Copy the following command, paste it into the window, and press Enter:

reg query HKLM\system\currentcontrolset\control\power\powersettings

Posted 6 months ago #
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nagrom
Posts: 14

should i be able to adjust settings now, or is there more? and thanks

Posted 6 months ago #
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ScottW
ScottW
Posts: 6609

No, not yet. We are trying to find out what the problem is first. Can you see the 15 powersettings keys in regedit or from the reg query command?

Posted 6 months ago #
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nagrom
Posts: 14

ok, i got them on the command screen, and the registry editor. sorry i took so long to respond, was looking around, did a restart

Posted 6 months ago #
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ScottW
ScottW
Posts: 6609

You got them. Do you mean that you see the 15 registry keys under powersettings? From the command prompt, it starts out like this:

HKEY_LOCAL_MACHINE\system\currentcontrolset\control\power\powersettings\ 0012ee47-9041-4b5d-9b77-535fba8b1442
HKEY_LOCAL_MACHINE\system\currentcontrolset\control\power\powersettings\ E796BDB-100D-47D6-A2D5-F7D2DAA51F51
HKEY_LOCAL_MACHINE\system\currentcontrolset\control\power\powersettings\ 19cbb8fa-5279-450e-9fac-8a3d5fedd0c1

Then 12 more. If you are seeing all of the keys, then try adjusting the power plan now.

Posted 6 months ago #
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nagrom
Posts: 14

ok, hi, i got them again, keep missing you, watching desperate housewives season finale. ok i've got the three you show plus eleven more, total of fourteen. somethings missing. system recovery again?

Posted 6 months ago #
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ScottW
ScottW
Posts: 6609

Well, 14 might be OK. I don't know for sure that there must be 15. Have you tried changing the power plan again?

If you are seeing the keys, then maybe they aren't corrupted.

Posted 6 months ago #
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nagrom
Posts: 14

hi, i just tried again, same message. i can't imagine how i could've deleted anything. and thanks for the help, i keep getting distractions, so i know this is taking longer than it probably should. i've been getting to the power settings area by going to the screen saver settings and clicking on change power settings, is there another way i should be getting there, maybe?

Posted 6 months ago #
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nagrom
Posts: 14

i'll be back tomorrow, its 1 am here. thanks for the help and the patience.

Posted 6 months ago #
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LH
LH
Posts: 7482

I can email you the registry export if you like.

Posted 6 months ago #
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ScottW
ScottW
Posts: 6609

nagrom, you should take LH up on his kind offer to send you known good registry data. By installing his registry export, it would eliminate the possibility that the registry keys are deleted or corrupted. That will either fix the problem or lead us toward another solution.

There is nothing wrong with going to Power Options from the Screen Saver settings. You can also get there from Control Panel -> Power Options, but it is the same thing.

Posted 6 months ago #
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nagrom
Posts: 14

that sounds like a great idea scott (great scott!,-rocky horror). i'm sure i will need to be walked through it, mister or madam moderator. you have my email address? i've never attempted any thing like this, with the exception of the system restore. i've got to go to my noon aa meeting, i'll be back around three pm(mst). i'm in arizona, no daylight saving here! it's already 90 degrees+ here every day, our warmest may on record i think. talk to you later scott, LH, 'preciate your help.

Posted 6 months ago #
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LH
LH
Posts: 7482

Okey Dokey. It will be on it's way shortly.

Posted 6 months ago #
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nagrom
Posts: 14

hi lh. how do i open this?

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Warning Windows Live Hotmail has blocked some attachments in this message because they appear to be unsafe.
HTG‏
From: LH (lighthouse howtogeek.com)
Sent: Mon 5/18/09 11:28 AM
To:

Attachments: 1 attachment Anti-virus scan by Windows Live OneCare
powersett...reg (304.0 KB)

Download, and double click on it. Any probs, post back on HTG :)

it doesn't appear like this in my mailbox. for some reason i can't open the attachment. thx, morgan

Posted 6 months ago #
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LH
LH
Posts: 7482

I'll try another way. Hang on a sec.

Posted 6 months ago #
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nagrom
Posts: 14

i'm about to catch a bus. i'll check my mail when i get back. thanks again

Posted 6 months ago #
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nagrom
Posts: 14

ok i'm back. how do i rename this file? and then how do i go from there, copy and paste to cmd?

Posted 6 months ago #
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