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How-To Geek Forums » Windows Vista

Windows updates not working

(13 posts)
  • Started 1 month ago by gramps2008
  • Latest reply from LH
  • Topic Viewed 497 times

gramps2008
gramps2008
Posts: 60

G'day,

My laptop has a mind of it's own - don't they all?

Recently, it began to not download and instal Microsoft updates. I can't figure out why? Hope someone here can help me.

My laptop is a Toshiba Satellite P105-S6197 running Vista Home Premium. When I bring up the update window, it starts to look for updates then shows the downloading section, but it stays at 0% complete for several minutes, the window kinda "freezes and unfreezes" then it states "some updates were not installed" and a code 80246008 that I can't fathom.

I had my laptop's RAM upgraded recently and it's since then that updates aren't working. Typically the technician didn't know and seems that he doesn't want to know either, when I emailed for assistance.

Posted 1 month ago #
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LH
LH
Posts: 7458

This any help ?
http://windows.microsoft.com/e.....r-80246008

Posted 1 month ago #
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gramps2008
gramps2008
Posts: 60

Thanks LH. I tried that and this was the result.

After following all those steps, this message appeared;

"The Background Intelligent Transfer Service service on Local Computer
started and then stopped. Some services stop automatically if they are
not in use by other service or programs."

So, still none the wiser...

Posted 1 month ago #
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LH
LH
Posts: 7458

Go to Control Panel > Adminstrative Tools > Services.
Are the com+ services disabled ?

Posted 1 month ago #
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gramps2008
gramps2008
Posts: 60

G'day,

Updates still not working. 'Installing Updates' just hangs at 0%, eventually 'some updates were not installed'. The other day, some were, most weren't installed.

Error Code 80246008

When i click 'get help for this error', a window comes up saying ;

"Windows Help and Support

Help Topic Not Found

This content under construction

We were unable to retrieve the requested topic."

Posted 3 weeks ago #
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madmacs
madmacs
Posts: 1389

Hi gramps2008, have a look here. Matt

Posted 3 weeks ago #
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gramps2008
gramps2008
Posts: 60

G'day,

Thanks for the input to date - but alas, I still have the same problem.

When I do as instructed in the link (http://windows.microsoft.com/en-us/windows-vista/Windows-Update-error-80246008), all is well in "To change or restart the Windows Event Log service". In "To change or restart the Background Intelligent Transfer Service (BITS)" at no 5, it is stopped. When I clixk "start", it shows a window "Windows is attempting to start the following service on Local Computer...Background Intelligent Transfer Service". The green bar progresses for a few seconds the a window shows "The Background Intelligent Transfer Service service on Local Computer started and then stopped. Some services stop automatically if they are not in use by other services or programs."

HEEEEELLLLPPPPP!!!!!

This is getting crazy and I don't have a clue what to do next!

Posted 2 weeks ago #
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gramps2008
gramps2008
Posts: 60

G'day again,

In reply to LH, both COM+ Event System & COM+System Application are "automatic" & "started".

Posted 2 weeks ago #
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gramps2008
gramps2008
Posts: 60

G'day,

Is no-one able to assist me further with this problem?

Thanks

Posted 2 days ago #
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LH
LH
Posts: 7458

sorry gramps. can you bump this in about 12 hours please. It will remind me to dig deeper.

Posted 2 days ago #
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Narf
Posts: 11

Gramps, Give this a try:

Register qmgr.dll
Click Start.
Choose Run.
In the Run box, type regsvr32 qmgr.dll.
Click OK.

Register qmgrprxy.dll
Click Start.
Choose Run.
In the Run box, type regsvr32 qmgrprxy.dll.
Click OK

Narf

Posted 1 day ago #
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gramps2008
gramps2008
Posts: 60

G'day,

Narf, I did that - nothing happened.

Bump to LH!

Posted 21 hours ago #
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LH
LH
Posts: 7458

Are you running SP1 or SP2. If SP2, I suggest you un-install it.
Control Panel > Programs and Features > View installed updates.

Posted 10 hours ago #
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