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Windows not loading- blue screen

(6 posts)
  • Started 2 years ago by Jeremy
  • Latest reply from sepoman242
  • Topic Viewed 715 times

Jeremy
Posts: 2

Woke up this morning to my pc not loading windows. It constantly keeps going to blue screen and then to the " fix windows or start normal screen." I have tried safe mode and start from known location but both send me back to the blue screen. Have windows 7 and have no clue what to do next. My wife did tell me that she was prompted with a window saying Norton needed to restart the computer so she did and now we have this problem. Any help would be greatly appreciated.

Posted 2 years ago
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GuiltySpark
GuiltySpark
Posts: 4024

Hi Jeremy ,

Welcome to HTG ,

What is the error message on the Blue screen. (we will need this).

Posted 2 years ago
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Jeremy
Posts: 2

0x000000f4??? Sorry sad to admit but I know very little involving computers. Thank you.

Posted 2 years ago
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germ-x
germ-x
Posts: 5310

Do you have any recovery disks or a recovery partition?

Posted 2 years ago
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GuiltySpark
GuiltySpark
Posts: 4024

0xf4 is usually Hardware related but would need the Parameter codes to define the problem as we are simply shooting in the dark.

Jeremy , what are the numbers/codes after the 0xf4 ?

Posted 2 years ago
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sepoman242
Posts: 2

Hi, i had the same trouble a days ago, not sure if i had the exact same code, but in my case was a corrupt mother driver, windows reparation works perfect.

Sorry if i'm not very clear, english isn't my first lenguage

Posted 2 years ago
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