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Windows Live Mail, error opening mail

(3 posts)
  • Started 3 years ago by edisme
  • Latest reply from Straspey
  • Topic Viewed 2499 times

edisme
Posts: 9

Have been using Live Mail for about a month. About 10 days ago, when opening Live Mail I get response quote 'A problem occurred while trying to open this message. A problem has occurred. Please try again.' Unquote. It takes three double clicks before message finally opens. I have gone into unopened deleted messages and same thing. It is on both computers

Posted 3 years ago
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vistamike
Posts: 10945

edisme, please stick to one topic at a time. I have deleted the previous post.
It helps you and the member input and saves confusion.

Mike

Posted 3 years ago
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Straspey
Posts: 556

I saw the following, which seemed to work for many other people in that with the exact same problem.

Try following these steps:

"Go to (Control Panel -> Programs and Features) uninstall software and select uninstall for Windows Live Essentials 2011. You will be given the option to uninstall it or repair it. Select "Repair". Takes a few minutes but should eliminate the message.

If that does not work, then another option is - Did you recently install Windows Updates and did this problem start to happen after you installed the updates ? You may need to approach it from there.

Hope this helps.

Posted 3 years ago
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