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(Solved) - Windows Live Mail crashes under Windows 8

(5 posts)
  • Started 1 year ago by hag6ard
  • Latest reply from hag6ard
  • Topic Viewed 3958 times

hag6ard
Posts: 2

Hi,

This is the LOG-File:

Microsoft (R) Windows Debugger Version 6.2.9200.16384 X86
Copyright (c) Microsoft Corporation. All rights reserved.

CommandLine: "C:\Program Files\Windows Live\Mail\wlmail.exe"
Symbol search path is: *** Invalid ***
****************************************************************************
* Symbol loading may be unreliable without a symbol search path. *
* Use .symfix to have the debugger choose a symbol path. *
* After setting your symbol path, use .reload to refresh symbol locations. *
****************************************************************************
Executable search path is:
ModLoad: 00f60000 00f79000 wlmail.exe
ModLoad: 77850000 779b7000 ntdll.dll
ModLoad: 76cf0000 76de8000 C:\Windows\system32\KERNEL32.DLL
ModLoad: 747b0000 7486d000 C:\Windows\system32\KERNELBASE.dll
ModLoad: 6d0d0000 6d177000 C:\Windows\system32\apphelp.dll
SHIMVIEW: ShimInfo(Complete)
ModLoad: 6d920000 6db90000 C:\Windows\AppPatch\AcLayers.DLL
ModLoad: 759e0000 75a91000 C:\Windows\system32\msvcrt.dll
ModLoad: 748c0000 749e1000 C:\Windows\system32\USER32.dll
ModLoad: 74b40000 74c4a000 C:\Windows\system32\GDI32.dll
ModLoad: 75b30000 76bf5000 C:\Windows\system32\SHELL32.dll
ModLoad: 76c00000 76c40000 C:\Windows\system32\SHLWAPI.dll
ModLoad: 753b0000 7543b000 C:\Windows\system32\OLEAUT32.dll
ModLoad: 6d4a0000 6d4b3000 C:\Windows\SYSTEM32\MPR.dll
ModLoad: 751e0000 7538f000 C:\Windows\system32\SETUPAPI.dll
ModLoad: 6e9a0000 6e9a3000 C:\Windows\SYSTEM32\sfc.dll
ModLoad: 71620000 71680000 C:\Windows\SYSTEM32\WINSPOOL.DRV
ModLoad: 74c50000 74d22000 C:\Windows\system32\RPCRT4.dll
ModLoad: 749f0000 74b26000 C:\Windows\SYSTEM32\combase.dll
ModLoad: 74760000 747a6000 C:\Windows\system32\CFGMGR32.dll
ModLoad: 74520000 7453e000 C:\Windows\system32\DEVOBJ.dll
ModLoad: 6e990000 6e99e000 C:\Windows\SYSTEM32\sfc_os.DLL
FTH: (7108): *** Fault tolerant heap shim applied to current process. This is usually due to previous crashes. ***
ModLoad: 71e90000 71ea2000 C:\Windows\SYSTEM32\SortWindows6Compat.dll
ModLoad: 75440000 7546b000 C:\Windows\system32\IMM32.DLL
ModLoad: 75470000 7554c000 C:\Windows\system32\MSCTF.dll
ModLoad: 76c40000 76cee000 C:\Windows\system32\ADVAPI32.dll
ModLoad: 6ca20000 6caf2000 C:\Windows\SYSTEM32\MSVCR110.dll
ModLoad: 72980000 72b77000 C:\Windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9200.16384_none_893961408605e985\COMCTL32.dll
ModLoad: 71e30000 71e4e000 C:\Program Files\Windows Live\Mail\MAILRT2.dll
ModLoad: 757e0000 75814000 C:\Windows\SYSTEM32\sechost.dll
ModLoad: 74d30000 74e49000 C:\Windows\system32\ole32.dll
ModLoad: 71e10000 71e23000 C:\Windows\SYSTEM32\WLDCore.dll
(1bc4.5dc): Break instruction exception - code 80000003 (first chance)
*** ERROR: Symbol file could not be found. Defaulted to export symbols for ntdll.dll -
eax=00000000 ebx=7f13f000 ecx=00a9f6e8 edx=77866954 esi=00000000 edi=00ac0000
eip=7792c25a esp=00a9f704 ebp=00a9f730 iopl=0 nv up ei pl zr na pe nc
cs=001b ss=0023 ds=0023 es=0023 fs=003b gs=0000 efl=00000246
ntdll!LdrQueryOptionalDelayLoadedAPI+0x618:
7792c25a cc int 3

can somebody can make any sense out of it?

Posted 1 year ago
Top
 
warlock
warlock
Posts: 4100

http://social.technet.microsof.....6a10cdc33c Found this don't know if it applies to you or not but, something to check into while awaiting someone more knowledgeable with your problem.

Posted 1 year ago
Top
 
Silverado2011
Posts: 2

how do I add another windows live mail acct

Posted 1 year ago
Top
 
warlock
warlock
Posts: 4100

You should start a new topic for your problem.

Posted 1 year ago
Top
 
hag6ard
Posts: 2

hi everyone, thank you very much for your help. after trying everything and even reinstalling windows i found the problem was very simple. i had set windows live mail to run in compatibility mode for windows vista SP2, i did this because in this way you can minimize WLM to the notification area. now i will have to find a different way to do this.

i would have thought that reinstalling WLM would set the compatibility option back to standard eg. "do not run in com. mode", it seems it doesnt...

oh and it wasnt raptr (whatevery that is).

thanks anyway!

Posted 1 year ago
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