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How-To Geek Forums / Windows 8

Explorer error message???

(5 posts)
  • Started 1 year ago by seagypsy
  • Latest reply from vistamike
  • Topic Viewed 601 times

seagypsy
Posts: 4

Am experiencing an error message on Explorer: WerFault.exe Application error, then it restarts and I lose anything I have on screen. This is happening all the time now. Help!!!! My lap top is only a month old!

Posted 1 year ago
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Lighthouse
Lighthouse
Posts: 13598

seagypsy hi. Any help ?
http://forums.techguy.org/wind.....ation.html

Posted 1 year ago
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seagypsy
Posts: 4

Lighthouse, Thank you soooo much for your help! I'm not the least bit "techy" but I followed the instructions and so far so good. I have another issue maybe you can assist me with. I am trying to load a new Norton on this laptop, since the Norton that came w/it is about to expire. I can not load the new Norton on, it just stops loading after the initial start of the process. I tried uninstalling the old Norton and it won't work either. So, I'm stuck. Yikes!

Posted 1 year ago
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Lighthouse
Lighthouse
Posts: 13598

Good to hear :) Please can you post your new problem, in a New Topic.

Posted 1 year ago
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vistamike
vistamike
Posts: 10945

The OP reports the problem came back ( have removed the solved status ), therefore;

Bumping

Posted 1 year ago
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