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How-To Geek Forums / Windows 8

(Solved) - windows defender

(16 posts)
  • Started 3 months ago by bubbatie1
  • Latest reply from bubbatie1
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bubbatie1
bubbatie1
Posts: 1322

got myself in a lil mess thats confusing the hell outta me..here goes.. my wife bought a win 8 notebook , norton came ferr for a month. now norton has expired . so i un installed norton went to turn on windows defender but no luck. . im at parents house updating thier stuff .when i get home in 1/2 hr i can give more info. as of now i can tell ya ...hp notebook with win 8 installed . whats the trick to turning it on ?

Posted 3 months ago #
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bubbatie1
bubbatie1
Posts: 1322

yes I did

I get this

I think is mad at me for using Norton ! :)

Posted 3 months ago #
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raphoenix
raphoenix
Posts: 14920

In Desktop, Ensure the Service is set to AUTO.

Reboot.

Posted 3 months ago #
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bubbatie1
bubbatie1
Posts: 1322

im sorry rick im totally lost in windows 8 . could ya explain it in "win 8 for dummies" terms ?

Posted 3 months ago #
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raphoenix
raphoenix
Posts: 14920

Have you Installed a Free Start Button yet ??

http://www.classicshell.net/

Posted 3 months ago #
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bubbatie1
bubbatie1
Posts: 1322

ok did that twas another thing I hate bout 8 thanks for being patient wif me ...................now what ?

or first intens were to install mse on this craptop is there actually a link for mse for win 8 ? I read somewhere there isn't as win defender is just as effective

Posted 3 months ago #
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raphoenix
raphoenix
Posts: 14920

Windows Defender IS MSE for 8 so is already in the machine.

Go to Control Panel -> Administrative Tools

In there click on Services.

There is a SERVICE named [ Windows Defender ]

Needs to be set to [ Automatic Trigger Start ]

Reboot the machine.

Posted 3 months ago #
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raphoenix
raphoenix
Posts: 14920

DO NOT TRY TO LOAD MSE !!!

Posted 3 months ago #
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Straspey
Straspey
Posts: 556

@ bubbatie1

Norton products have a reputation for being some of the most difficult anti-virus products to completely uninstall and remove from a system - often leaving orphaned traces which could cause conflicts.

To this end, Symantec makes its own "Norton Removal Tool" which will do the job throughly.

Here is the link to their most recent version, which will work on Windows 8 -

https://support.norton.com/sp/en/us/home/current/solutions/kb20080710133834EN_EndUserProfile_en_us

Download the small program and follow the instructions. Running the program will remove all traces of any and all Norton products you may have installed - so if you have any other of their products installed which you want to keep, you need to read the instructions carefully.

Hope this is helpful.

Posted 3 months ago #
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bubbatie1
bubbatie1
Posts: 1322

no go tried all but to no avail win defender is still off

followed rick sugg nope

followed strapseys twice nope .

and they wonder why ppl install Norton.

getting frustrated at win 8 . why cant they make this easy ?

Posted 3 months ago #
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raphoenix
raphoenix
Posts: 14920

Did you find the Service ??

What was it set to ??

Look again.

Posted 3 months ago #
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bubbatie1
bubbatie1
Posts: 1322

ok resolved grinning now

closed everything out
shut completely down
rebooted
ran win update through action center & low & behold it turned on !!!!!!!!!!

Accepted Answer · Posted 3 months ago #
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raphoenix
raphoenix
Posts: 14920

:) :)

When I say Reboot, it means that it is Mandatory. (LOL)

GOOD to have the issue resolved.

Windows 8 can be aggravating for sure.

Posted 3 months ago #
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StringJunky
StringJunky
Posts: 2454

Rick

A lot of people don't seem to realise the importance of rebooting so Windows can update the new status. I always do it from cold ie full shutdown just to make sure.

Posted 3 months ago #
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bubbatie1
bubbatie1
Posts: 1322

btw i DID reboot matter of a fact twice . i think what did it was i rebooted the second time ,checked & it still wasn't working so i went to windows update & there were 3 new updates that werent there yeasterday so i updated & tried it again . this time it let me turn it on without a error code

Posted 3 months ago #
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