SEARCH

The How-To Geek Forums Have Migrated to Discourse

How-To Geek Forums / Windows 7

(Solved) - Windows Activation status drops out

(13 posts)
  • Started 1 year ago by Roymac
  • Latest reply from raphoenix
  • Topic Viewed 1976 times

Roymac
Posts: 14

After many months of normal useage I've started getting nag screens informing me that my copy of Win 7 is not genuine (it is by the way). On checking the "system" tab in Control Panel, the Activation status is "unknown" and the Activation key is missing. HOWEVER, if I leave that window open for about 5 sec, it seems to auto refresh and the Activation key appears. If I close the window and then reopen it, the data is gone again (for about 5 sec).
Any clues what is going on and what I can do about it?
I cannot recall any action/deletion/installation that might be associated with this either.

Posted 1 year ago
Top
 
raphoenix
Posts: 14920

http://www.mydigitallife.info/.....422-error/

Posted 1 year ago
Top
 
Roymac
Posts: 14

Thanks for that info. Unfortunately that service is already set at automatic and when running does not prevent the problem from happening. Another feature that is missing is the "Windows Experience Index" which also reappears after the mysterious auto-refresh.

Posted 1 year ago
Top
 
raphoenix
Posts: 14920

Please tell me or post a picture of the contents of the Administrative Events Log.

You can Clean the Log by making a Clean.bat file with this script and Run AS Administrator.

================================================================

@echo off
FOR /F "tokens=1,2*" %%V IN ('bcdedit') DO SET adminTest=%%V
IF (%adminTest%)==(Access) goto noAdmin
for /F "tokens=*" %%G in ('wevtutil.exe el') DO (call :do_clear "%%G")
echo.
echo Event Logs have been cleared! ^
goto theEnd
:do_clear
echo clearing %1
wevtutil.exe cl %1
goto :eof
:noAdmin
echo You must run this script as an Administrator!
echo ^
:theEnd
pause>NUL

================================================================

Posted 1 year ago
Top
 
Roymac
Posts: 14

Not sure how to do a screenshot and (as you suspected) the log is pretty full of old entries. However here are the details relating to the (daily) error associated with Windows Activation:

Error - Windows Activation Technologies
General - Health Check Failure: hr=0x8004FE21, Health Status: 0x000000000010240

Details (Friendly view):+ System

- Provider

[ Name] Windows Activation Technologies

- EventID 3

[ Qualifiers] 0

Level 2

Task 0

Keywords 0x80000000000000

- TimeCreated

[ SystemTime] 2012-11-17T21:34:35.000000000Z

EventRecordID 45382

Channel Application

Computer Study

Security

- EventData

0x8004FE21
0x0000000000010240

XML View:

- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="Windows Activation Technologies" />
<EventID Qualifiers="0">3</EventID>
<Level>2</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2012-11-17T21:34:35.000000000Z" />
<EventRecordID>45382</EventRecordID>
<Channel>Application</Channel>
<Computer>Study</Computer>
<Security />
</System>
- <EventData>
<Data>0x8004FE21</Data>
<Data>0x0000000000010240</Data>
</EventData>
</Event>

I hope this means something to you as it is way beyond my orbit!

Cheers,

Roy Mac.

Posted 1 year ago
Top
 
raphoenix
Posts: 14920

Click Start

Type in: CMD

Right Click CMD
Click Run as Administrator

At Command Prompt
Type in: sfc/scannow and Press Enter Key.

What Happens ????

Posted 1 year ago
Top
 
mitilini
Posts: 113

─░sn't there supposed to be a space between sfc and scannow? sfc /scannow

Posted 1 year ago
Top
 
Lighthouse
Posts: 13598

Space not needed in this instance, but most commands do need the space, so it is normal practice to include it. Saves remembering which ones do, and which don't.

Posted 1 year ago
Top
 
mitilini
Posts: 113

Hmmm can not even say that the explanation sounds Greek to me,as i speak the language.
Oh well!

Posted 1 year ago
Top
 
Roymac
Posts: 14

The result was:

Windows Resource Protection did not find any integrity violations.

Posted 1 year ago
Top
 
raphoenix
Posts: 14920

Follow directions from Reply #1 on this link.

http://answers.microsoft.com/e.....355db436a4

Remove dash in front of link to download MGADiag.exe
-http://go.microsoft.com/fwlink/?linkid=52012

Posted 1 year ago
Top
 
Roymac
Posts: 14

Many thanks for that info. I followed the instructions and everything seemed to go as per the plan. I ended up with a window confirming that my copy of Win7 is valid and activated.
MGADiag gave a positive result.

Another case solved raphoenix!

Thank you again.

Posted 1 year ago
Top
 
raphoenix
Posts: 14920

In Windows 8, the Tokens.dat file can found in the folder path below.

C:\Windows\System32\spp\store

Rick P.

Posted 1 year ago
Top
 



Topic Closed

This topic has been closed to new replies.