Hi (and Merry Christmas if it applies),
I purchased Windows 7 for my sister for Christmas, and installed on her computer this afternoon. Everything went smoothly in "upgrading" from XP to 7. However, after installing, I was attempting to install McAfee when I got three error messages, it closed, and the computer died. I've tried booting up twice, in Safe Mode. The first time I got to the desktop and it died. The second time, I didn't even get that far, it just died.
My sister then went and tried booting it up again...and nothing. It's not even booting up anymore. No light when you plug it in, nothing. I had also upgraded her RAM this afternoon, so figuring that could be part of it, I pulled out the new stuff and put the old RAM back in. Didn't help. Now the machine won't even turn on. I've upgraded RAM on dozens of machines (included ThinkPads) in the past, and haven't had this problem.
I'm at a bit of a loss. I would be more than happy to install from an .ISO image, but unfortunately I pre-ordered Windows 7 and the only thing they sent me was a way to install from an .EXE. I have the original e-mail with the product key, but I can't find a way to install this as an .ISO so I can start from scratch again. Of course, I can't install from an .ISO if the computer doesn't turn on. So first step is getting this thing on again.
The machine is a Lenovo ThinkPad T400. Does anyone have any ideas/recommendations? Any help is greatly appreciated - thank you in advance.