My daughter's laptop has been getting a "blue screen". I have tried to reinstall windows 7 and reinstall the anti-virus software but the computer keeps crashing. I have tried to do a factory reset but I cannot get to the correct screen. I have shut down the computer and then started it back up and pressed the F8 key. I get the option to Repair The Computer but when I choose that, instead of bringing me to the next option of choosing a language, it starts windows normally. I have tried to access the boot menu using the CD but nothing seems to work. I am not sure what the next step is. I am afraid to completely erase the hard drive because I am not 100% sure that the windows CD that I have has the necessary boot file to get the computer back up and running.