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How-To Geek Forums / Windows 7

(Solved) - Win7 has no sound playing MPG files

(4 posts)
  • Started 3 years ago by abbynormal
  • Latest reply from abbynormal
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abbynormal
Posts: 14

I upgraded to Win7 Pro X64. Now, when using media player, I have no sound when playing a MPG file and sometimes the video will jump forward and go normal with still no sound. All other types of files work OK, and with sound. I noticed at the bottom center of player where you have a big Play/Pause button, there is also a directional left and right buttons. The left button is pushed down and will not release. Called MS-support, talked to them and after an hour and a half, they said to find another media player and use it, enstead of MS's media player. Support marked case number not resolved. I have formatted hard drive and re-installed Win7 3 times now with same problem each time.

Need some help, Please!!!!

Posted 3 years ago #
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algotechie
algotechie
Posts: 110

Probably the codec installed for playing the mpg files is either broken or too new. First try installing all the Windows updates to see if they include a fix. If that doesn't work, install a good codec pack. (Search for the phrase best codec packs, and download from an authentic site.)

Posted 3 years ago #
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mickeyblue
mickeyblue
Posts: 1521

codec packs are ok but you can also get VLC player it has all the codecs pre-installed and plays pretty much any file without hassle.
download from here its a good site and never had problems with any of their downloads.

www.apphit.com/download_VLC_Media_Player-215/

Posted 3 years ago #
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abbynormal
Posts: 14

To all of you who answered, I thank you. To Mickeyblue, I got the VLC player and I'm very happy with it. It was rated today by CD-NET as the #1 FREE software program. I even got a skin that makes it look like a MS-media player HA HA HA. It's good to have my MPG's back. I'm thinking about going in Win7 and point all my file types to the VLC. I worked with some guy at MS-support for 1and 1/2 hours today and he is having MS-Win7 reseach team call me in the morning to see if they can fix their media player.

I'll reply later if they fix anything. I guess my problem is solved, thank you all again!!!!!!!!!!!!!

Posted 3 years ago #
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