I had to do a sysrem recovery and I had to reinstall my HP F380 All in one printer,scanner and copier from a disk that I have.Now when i try to scan a box comes up saying insert disk for DocProc.i don't have a disk for docProc and the message never came up before I reinstalled.what is docProc?and why am I getting the message now,when it never came up before reinstall? thanks
What is DocProc(6 posts)
DocProc.exe are the drivers for your HP PSC printer/scanner/copier. But if the printer only coughs for scanning, you can also use the Vista PAINT program to scan. In PAINT, go to FILE > Form Scanner or Camera. That gets you to the scanning wizard.
Thank you very much.Hp told me to fix the problem of DocProc comong up I have to do a level 3 uninstall,then reinstall using the installation from their website.does that sound right?
I guess they just want you to reinstall the driver - after you uninstalled the old one you have. That is more or less standard procedure. But as I said, if everything else works OK (except scanning), you can always use PAINT for that. That will save you the reinstallation trouble.
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