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How-To Geek Forums » Windows XP

(Solved) - webcam on messenger wont work

(12 posts)
  • Started 9 months ago by misdaroc
  • Latest reply from misdaroc
  • Topic Viewed 1290 times

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misdaroc
misdaroc
Posts: 90

Since i updated my windows live messenger my mic and web cam wont work.i tried uninstalling the new version and going back to the old but it wont let me sign in , saying there is a new version available. i think its the beta version.both my mic and webcam work fine on yahoo messenger so i know thats not the problem.i googled this and keep reading about bugs with this version but i see no fix.any ideas?.thanx in advance.

Posted 9 months ago #
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Aleeve
Aleeve
Posts: 2782

Well, seeing as it's beta it may have some compatibility issues. I had a look at the beta after it was released at the end of last year, and after a brief check around I tried to uninstall it because I didn't get on well with it. I found the same problem as you, so ended up doing a system restore to before I had installed the beta. Being a beta I guess you can expect there to be some bugs, because, as you are probably aware, a beta is for testing, generally released to the public where people try it out and see if they DO find any problems. I suggest that you report the problem to WLM, and then roll back to the previous version if it is causing you trouble and usage of webcam is important to you. Alternatively, I imagine they will release a patch/update at some point in the relatively near future, so you could wait around for that. It's up to you!

Posted 9 months ago #
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misdaroc
misdaroc
Posts: 90

well as i said i tried rolling back to the old version but itit wont let me sign in,i guess i'll have to live with it for now. i never new what beta version meant till now.lesson learned,.thanx for the reply.

Posted 9 months ago #
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fantazmic2
Posts: 11

This might sound silly, but off and on I have the same issue with the new Windows Live Messenger:

-Close messenger to the task bar
-right click, select sign out
-right click, select exit
-goto start, all programs, windows live and click on windows live messenger (basically restarting messenger)
-sign in
-select the menu icon, tools, audio video setup

If you do not get an error message, then your webcam will work. I have messenger installed on multiple machines, I have tried uninstalling/reinstalling multiple times to get it to work with avail. I have even had this problem with fresh installs after using messenger only once, so it is a bug in messenger for sure.

Hopefully this helps :)

Posted 9 months ago #
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misdaroc
misdaroc
Posts: 90

no such luck.i still get the error message.i never had my web cam with the previous version jus my mic and the mic worked fine until i updated messenger.now my mic and web cam wont work.thanx for the help.

Posted 9 months ago #
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ScottW
ScottW
Posts: 6609

What versions are we talking about? There is a confusing list of Windows Live Messenger (WLM) releases. I believe that v8.5 was the last full, stable release. Maybe. There was a version 9 beta, then they changed it to version 14, but it's not called 14 it's part of "Essentials" or maybe "Wave 3". Or both. And the latest version is a Release Candidate (RC). Maybe. I'm confused!

Here is my plan. I'll boot up my Windows 7 Beta and use Internet Explorer 8 Beta to download the Windows Live Messenger Wave 3 Release Candidate and give it a try. Somehow, running tomorrow's software today is not inspiring me with confidence. :-(

Posted 9 months ago #
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misdaroc
misdaroc
Posts: 90

version 2009 is what i see when i click on 'about messenger'

Posted 9 months ago #
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ScottW
ScottW
Posts: 6609

misdaroc, what is the build number in parenthesis behind that version 2009? I believe that all of the builds 9 or 14 would have the same version, 2009.

Posted 9 months ago #
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misdaroc
misdaroc
Posts: 90

14.0.8050.1212

Posted 9 months ago #
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ScottW
ScottW
Posts: 6609

So, I went ahead and installed WLM today to my Win7 install. The version I have is Version 2009 (build 14.0.8050.1202). According to my sources, that was the Wave 3 Release Candidate and now is the final version.

Maybe the problem you are having is with build 14.0.8050.1212. Since it's newer than the "final" version of Wave 3, it might be the next beta and it might be buggy.

Posted 9 months ago #
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fantazmic2
Posts: 11

I was tired of having to restart my messenger to get my Video to work (See steps above) for me. I did a lot of searching and finally came up with a solution that worked:

My issues have been cause by McAfee Site Advisor being installed. If you have MSA installed, follow these steps I found:

1. Navigate to the following folder:

Windows XP/2000/Vista (32-bit): C:\Program Files\McAfee\SiteAdvisor (Make sure you change the permissions to modify the file listed below)

Windows Vista (64-bit): C:\Program Files (x86)\McAfee\SiteAdvisor (Make sure you change the permissions to modify the file listed below)

2. Right-click on the file sasets.ini and choose Open With, then select Notepad.
3. Locate the section titled [msnmsgr.exe].
4. Change Enabled=1 to Enabled=0.
5. Click File and select Save.
6. Close sasets.ini and restart your computer for changes to take effect.

Posted 9 months ago #
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misdaroc
misdaroc
Posts: 90

you jus solved my problem fantazmic2.thanx a lot.never had a chance to really see if it works.no friends online but my mic and webcam both doesn't get any errors when i start them..sorry it took so long to respond.i'm working afternoon shift so i'm not on the computer much..thanx again.

Posted 9 months ago #
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