Ah, so your answer of 'clean install' isn't what you do either?
I use the computer too, and daily many many files change on the computer and most I'm probably not aware of. Even going back via an image a few hours can be problematic for me. Worse is a problem like this where I can't tell when it went bad? How far back would I have to go and what will I lose?
Irv S.
I've looked ALL over for this problem. The Event Viewer has this one line that is common for 2 of the Bing apps, "<Provider Name="Microsoft-Windows-Immersive-Shell" Guid="{315A8872-923E-4EA2-9889-33CD4754BF64}" />". Other Bing apps work though, so I'm not sure why if it is a 'Bing' problem.
Item in Registry is this :
==============
Windows Registry Editor Version 5.00
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Diagnostics\PerfTrack\TraceProfile\User\UserLogger0\{315a8872-923e-4ea2-9889-33cd4754bf64}]
"GUID"="{315a8872-923e-4ea2-9889-33cd4754bf64}"
"MatchAnyKeyword"=hex(b):02,00,00,00,00,00,01,00
"EnableLevel"=dword:00000000
"EnableProperty"=dword:00000000
"Rundown"=dword:00000000
=================
I exported it and deleted it, didn't help, but this time I didn't get any Event errors?
I looked at that one on my wife's computer where they work, DIFFERENT....
Hmm, EXPORTED it looks the same but in the Registry it is different? Export doesn't even match the Registry?
I am very reluctant now to edit the Registry to match hers, something is very odd?
Also fully searching the Registry for 315a8872 finds about a dozen hits... I'll leave this alone.
What sort of bothers me is that Laraine had a similar problem that was fixed by a refresh. I see MANY people with this problem and MS doesn't have a FIX? Obviously it can be seen on some system and remote debugged if need be. I can't believe it can't be found the cause of this and an easy fix made.
Irv S.
I started to do that. You NEED an MS account with a different e-mail address to work the Store and apps from it. BOOOOOO!!!
I tried SAFE MODE, Store and apps, even with networking enabled doesn't work there... I think that was the case or it too needed a non-Admin ID, I forgot?
Waste of time, I'm sure it would work with a new user and account. If I get 'bored' I might create a new account, but I'd expect it to fail under my UserID, but if I create a NEW ONE, I'd expect it to work.
ROYAL PAIN, why isn't this fixed if it is a registry error or something simple!
Irv S.
We've had the same issue at work (Windows 8 x64 Enterprise edition).
Tiles and Store worked great for some of my co-workers, and did not work at all for me and a colleague.
Took us a while to figure out the reason but we found it.
GData antivirus (2012 and 2013 - did not try with earlier versions).
HTTP Protection has to be disabled in order for Apps and Store to work.
Once we figured that out, everything starting working as it should.
Maybe something along those lines?
Good luck. (non-sarcastically).
I use Norton ISS 2013, and these 3 DID work before...
I've played more with this as well...
- Clean Boot, no change...
- Change UserID to an MS one from a Local one, no change...
- Made sure App licenses were correct and up to date, went to Store and sync'ed all apps, none were...
- Create another account, booted to it, a local account, apps which are installed by default (other than USA Today) work fine...
I did try disabling NIS before and rebooting, and it didn't fix it, so it isn't Norton.
Conclusion, some file, registry setting, or permission is not right on my machine. Fix would be a REFRESH, which I'm NOT willing to do.
Being on a Domain and/or using a Proxy connection is known to cause these types of problems, but neither apply in my case.
Maybe some day MS will figure this out, many people have a similar problem, and fix it!
Irv S.
Irv, you probably have done this already but if you make an image of what you have right now then make your registry changes. If it works out then great! if it stalls then recover your image. Either way you can browse your image and restore any data from your image if you end up doing a refresh
Germ, the problem isn't imaging, it is finding WHAT to change? I'm guessing it is connected with the GUID, but not sure?
Looking at another computer and making changes based on that is very risky. I may do it later, image first, then export and entry I'll change, and then edit, but no guarantee this would be the case? I'm sort of suspecting some permission is missing. ALL APPLICATION PACKAGES is a new 'userID' that has some permissions. I think that is what the 'security' settings is really looking at. MSDT.EXE is the tool that runs the application tester (CAB file). I'm not sure it is set to run as Administrator and that could be the problem? Actually it runs a Trusted Installer it seems and it has full control. Like I said, I've seen many others with the same error (and some of them can't even reach the store?).
Since SFC found no errors I'll assume a file is not damaged or a DLL replaced.
I worry more because the solution for those that have solved the problem is a REFRESH or CLEAN INSTALL, and I don't want to do that? Since a new UserID also works, it has to be something 'small' not part of the OS. A Clean boot ruled out starting programs and non-MS Services as it still failed under those conditions. So it sort of boils down to the Registry, possibly a permission in the Registry, or something else in my USERID files?
I just hope this isn't something that will bite me later somewhere else.
When I get time, I'll try comparing the two machine Registries. I could also backup each and then do a compare, but since the h/w and installed apps are generally different that could be time consuming and lead to a lot of 'red herrings' chasing down stuff that isn't related.
I wish there were more info on what those apps used and are started? I might play with Process Explorer on the working machine and see what it tries to use. Also get a program that tracks Registry usage (I probably have one) and see what it opens and uses... I just don't really have the critical need to do that work, maybe when I'm bored... I guess I could also hook up the machines and run a Kernel Debugger, but talk about work getting that together, sigh...
Irv S.
OK, for grins I fired up Process Monitor, started Bing Sports (that never completes) and got 193,000+ events...
Starts with :
==============
1:51:01.1777774 PM wwahost.exe 8928 Process Start SUCCESS Parent PID: 896
1:51:01.1778179 PM wwahost.exe 8928 Thread Create SUCCESS Thread ID: 3400
1:51:01.1846629 PM wwahost.exe 8928 Load Image C:\Windows\System32\WWAHost.exe SUCCESS Image Base: 0x7f7ca990000, Image Size: 0x6a000
1:51:01.1847530 PM wwahost.exe 8928 CreateFile C:\ SUCCESS Desired Access: Generic Read, Disposition: Open, Options: Synchronous IO Non-Alert, Attributes: n/a, ShareMode: Read, Write, Delete, AllocationSize: n/a, OpenResult: Opened
1:51:01.1849046 PM wwahost.exe 8928 CreateFile C:\Windows\System32\WWAHost.exe SUCCESS Desired Access: Generic Read, Disposition: Open, Options: Synchronous IO Non-Alert, Non-Directory File, Open By ID, Attributes: n/a, ShareMode: Read, Write, Delete, AllocationSize: n/a, OpenResult: Opened
1:51:01.1849643 PM wwahost.exe 8928 CloseFile C:\ SUCCESS
1:51:01.1850786 PM wwahost.exe 8928 CloseFile C:\Windows\System32\WWAHost.exe SUCCESS
1:51:01.1853600 PM wwahost.exe 8928 Load Image C:\Windows\System32\ntdll.dll SUCCESS Image Base: 0x7f99a550000, Image Size: 0x1be000
1:51:01.1856187 PM wwahost.exe 8928 CreateFile C:\Program Files\WindowsApps\Microsoft.BingSports_1.8.0.51_x64__8wekyb3d8bbwe SUCCESS Desired Access: Execute/Traverse, Synchronize, Disposition: Open, Options: Directory, Synchronous IO Non-Alert, Attributes: n/a, ShareMode: Read, Write, AllocationSize: n/a, OpenResult: Opened
1:51:01.1858162 PM wwahost.exe 8928 Load Image C:\Windows\System32\kernel32.dll SUCCESS Image Base: 0x7f999a10000, Image Size: 0x136000
1:51:01.1860653 PM wwahost.exe 8928 Load Image C:\Windows\System32\KernelBase.dll SUCCESS Image Base: 0x7f997840000, Image Size: 0xf3000
1:51:01.1866312 PM wwahost.exe 8928 RegOpenKey HKLM\System\CurrentControlSet\Control\SafeBoot\Option REPARSE Desired Access: Query Value, Set Value
1:51:01.1866635 PM wwahost.exe 8928 RegOpenKey HKLM\System\CurrentControlSet\Control\SafeBoot\Option NAME NOT FOUND Desired Access: Query Value, Set Value
1:51:01.1866905 PM wwahost.exe 8928 RegOpenKey HKLM\System\CurrentControlSet\Control\Srp\GP\DLL REPARSE Desired Access: Read
1:51:01.1867186 PM wwahost.exe 8928 RegOpenKey HKLM\System\CurrentControlSet\Control\Srp\GP\DLL NAME NOT FOUND Desired Access: Read
1:51:01.1867455 PM wwahost.exe 8928 RegOpenKey HKLM\Software\Policies\Microsoft\Windows\Safer\CodeIdentifiers SUCCESS Desired Access: Query Value
1:51:01.1867736 PM wwahost.exe 8928 RegQueryValue HKLM\SOFTWARE\Policies\Microsoft\Windows\safer\codeidentifiers\TransparentEnabled NAME NOT FOUND Length: 80
1:51:01.1867925 PM wwahost.exe 8928 RegCloseKey HKLM\SOFTWARE\Policies\Microsoft\Windows\safer\codeidentifiers SUCCESS
======
Ends with :
===============
1:51:17.2117792 PM wwahost.exe 8928 CreateFile C:\Users\Irv\AppData\Local\Packages\Microsoft.BingSports_8wekyb3d8bbwe\LocalState SUCCESS Desired Access: Write Data/Add File, Synchronize, Disposition: Open, Options: , Attributes: n/a, ShareMode: Read, Write, AllocationSize: n/a, OpenResult: Opened
1:51:17.2119290 PM wwahost.exe 8928 SetRenameInformationFile C:\Users\Irv\AppData\Local\Packages\Microsoft.BingSports_8wekyb3d8bbwe\LocalState\_sessionState.json SUCCESS ReplaceIfExists: True, FileName: C:\Users\Irv\AppData\Local\Packages\Microsoft.BingSports_8wekyb3d8bbwe\LocalState\_sessionState.json~RF680c51.TMP
1:51:17.2123932 PM wwahost.exe 8928 CloseFile C:\Users\Irv\AppData\Local\Packages\Microsoft.BingSports_8wekyb3d8bbwe\LocalState SUCCESS
1:51:17.2125010 PM wwahost.exe 8928 QueryBasicInformationFile C:\Users\Irv\AppData\Local\Packages\Microsoft.BingSports_8wekyb3d8bbwe\LocalState\_sessionState.json.~tmp SUCCESS CreationTime: 01/28/13 12:22:20 PM, LastAccessTime: 01/30/13 1:51:17 PM, LastWriteTime: 01/30/13 1:51:17 PM, ChangeTime: 01/30/13 1:51:17 PM, FileAttributes: A
1:51:17.2125919 PM wwahost.exe 8928 CreateFile C:\Users\Irv\AppData\Local\Packages\Microsoft.BingSports_8wekyb3d8bbwe\LocalState SUCCESS Desired Access: Write Data/Add File, Synchronize, Disposition: Open, Options: , Attributes: n/a, ShareMode: Read, Write, AllocationSize: n/a, OpenResult: Opened
1:51:17.2127154 PM wwahost.exe 8928 SetRenameInformationFile C:\Users\Irv\AppData\Local\Packages\Microsoft.BingSports_8wekyb3d8bbwe\LocalState\_sessionState.json.~tmp SUCCESS ReplaceIfExists: True, FileName: C:\Users\Irv\AppData\Local\Packages\Microsoft.BingSports_8wekyb3d8bbwe\LocalState\_sessionState.json
1:51:17.2130819 PM wwahost.exe 8928 CloseFile C:\Users\Irv\AppData\Local\Packages\Microsoft.BingSports_8wekyb3d8bbwe\LocalState SUCCESS
1:51:17.2131982 PM wwahost.exe 8928 CloseFile C:\Users\Irv\AppData\Local\Packages\Microsoft.BingSports_8wekyb3d8bbwe\LocalState\_sessionState.json~RF680c51.TMP SUCCESS
1:51:17.2133264 PM wwahost.exe 8928 CloseFile C:\Users\Irv\AppData\Local\Packages\Microsoft.BingSports_8wekyb3d8bbwe\LocalState\_sessionState.json SUCCESS
1:51:17.2135046 PM wwahost.exe 8928 CreateFile C:\Users\Irv\AppData\Local\Packages\Microsoft.BingSports_8wekyb3d8bbwe\LocalState\_sessionState.json~RF680c51.TMP SUCCESS Desired Access: Read Attributes, Delete, Disposition: Open, Options: Non-Directory File, Open Reparse Point, Attributes: n/a, ShareMode: Read, Write, Delete, AllocationSize: n/a, OpenResult: Opened
1:51:17.2135701 PM wwahost.exe 8928 QueryAttributeTagFile C:\Users\Irv\AppData\Local\Packages\Microsoft.BingSports_8wekyb3d8bbwe\LocalState\_sessionState.json~RF680c51.TMP SUCCESS Attributes: A, ReparseTag: 0x0
1:51:17.2136116 PM wwahost.exe 8928 SetDispositionInformationFile C:\Users\Irv\AppData\Local\Packages\Microsoft.BingSports_8wekyb3d8bbwe\LocalState\_sessionState.json~RF680c51.TMP SUCCESS Delete: True
1:51:17.2136717 PM wwahost.exe 8928 CloseFile C:\Users\Irv\AppData\Local\Packages\Microsoft.BingSports_8wekyb3d8bbwe\LocalState\_sessionState.json~RF680c51.TMP SUCCESS
1:51:17.2193464 PM wwahost.exe 8928 Thread Create SUCCESS Thread ID: 7164
1:51:17.2196983 PM wwahost.exe 8928 RegQueryKey HKCU\Software\Classes SUCCESS Query: Name
1:51:17.2197676 PM wwahost.exe 8928 RegQueryKey HKCU\Software\Classes SUCCESS Query: HandleTags, HandleTags: 0x0
1:51:17.2198276 PM wwahost.exe 8928 RegQueryKey HKCU\Software\Classes SUCCESS Query: HandleTags, HandleTags: 0x0
1:51:17.2198919 PM wwahost.exe 8928 RegOpenKey HKCU\Software\Classes\Interface\{F6CF0E99-4F39-476D-A196-C89E6DC5649B} NAME NOT FOUND Desired Access: Read
1:51:17.2199670 PM wwahost.exe 8928 RegOpenKey HKCR\Interface\{F6CF0E99-4F39-476D-A196-C89E6DC5649B} SUCCESS Desired Access: Read
1:51:17.2200417 PM wwahost.exe 8928 RegQueryKey HKCR\Interface\{F6CF0E99-4F39-476D-A196-C89E6DC5649B} SUCCESS Query: Name
1:51:17.2201152 PM wwahost.exe 8928 RegQueryKey HKCR\Interface\{F6CF0E99-4F39-476D-A196-C89E6DC5649B} SUCCESS Query: HandleTags, HandleTags: 0x0
1:51:17.2201945 PM wwahost.exe 8928 RegOpenKey HKCU\Software\Classes\Interface\{F6CF0E99-4F39-476D-A196-C89E6DC5649B}\ProxyStubClsid32 NAME NOT FOUND Desired Access: Read
1:51:17.2202538 PM wwahost.exe 8928 RegQueryKey HKCR\Interface\{F6CF0E99-4F39-476D-A196-C89E6DC5649B} SUCCESS Query: HandleTags, HandleTags: 0x0
1:51:17.2203165 PM wwahost.exe 8928 RegOpenKey HKCR\Interface\{F6CF0E99-4F39-476D-A196-C89E6DC5649B}\ProxyStubClsid32 SUCCESS Desired Access: Read
1:51:17.2203816 PM wwahost.exe 8928 RegQueryKey HKCR\Interface\{F6CF0E99-4F39-476D-A196-C89E6DC5649B}\ProxyStubClsid32 SUCCESS Query: Name
1:51:17.2204486 PM wwahost.exe 8928 RegQueryKey HKCR\Interface\{F6CF0E99-4F39-476D-A196-C89E6DC5649B}\ProxyStubClsid32 SUCCESS Query: HandleTags, HandleTags: 0x0
1:51:17.2205340 PM wwahost.exe 8928 RegOpenKey HKCU\Software\Classes\Interface\{F6CF0E99-4F39-476D-A196-C89E6DC5649B}\ProxyStubClsid32 NAME NOT FOUND Desired Access: Maximum Allowed
1:51:17.2206037 PM wwahost.exe 8928 RegQueryValue HKCR\Interface\{F6CF0E99-4F39-476D-A196-C89E6DC5649B}\ProxyStubClsid32\(Default) SUCCESS Type: REG_SZ, Length: 78, Data: {C90250F3-4D7D-4991-9B69-A5C5BC1C2AE6}
1:51:17.2206749 PM wwahost.exe 8928 RegCloseKey HKCR\Interface\{F6CF0E99-4F39-476D-A196-C89E6DC5649B}\ProxyStubClsid32 SUCCESS
1:51:17.2207284 PM wwahost.exe 8928 RegCloseKey HKCR\Interface\{F6CF0E99-4F39-476D-A196-C89E6DC5649B} SUCCESS
================
I searched for FAIL, didn't find anything, but I don't have access to that folder either. Hope I didn't break anything but I've taken ownership now. Nope, everything that DID work, still works... Interesting folder....
The ones that do not work:
==========
12/29/12 06:07 AM <DIR> Microsoft.BingFinance_1.2.0.135_x64__8wekyb3d8bbwe
01/05/13 02:22 AM <DIR> Microsoft.BingFinance_1.7.0.29_x64__8wekyb3d8bbwe
12/29/12 06:07 AM <DIR> Microsoft.BingSports_1.2.0.135_x64__8wekyb3d8bbwe
01/30/13 02:21 PM <DIR> Microsoft.BingSports_1.8.0.51_x64__8wekyb3d8bbwe
01/30/13 02:20 PM <DIR> USATODAY.USATODAY_1.2.0.0_neutral__wy7mw3214mat8
==============
12/29/12 was the first install of the Bing ones, I assume that is kept as reference? USA Today doesn't seem to do that, and by the timestamps you can see I deleted and installed them today to test again.
I'm done... MS will figure this out someday. From the trace from Process Monitor it is too much to even digest and too many Registry hits...
Interesting though...
