How-To Geek Forums / Windows Vista
Vista SP1 experience thread
(132 posts)Pls check this.. http://blogs.zdnet.com/Bott/?p=400
it says MS is going to provide free support to OEM customers for Vista SP1 issues, is this true?
From Ed Bott "...you can call for free support on SP1–related issues even if you purchased an OEM copy of Windows Vista preinstalled on a new computer."
https://support.microsoft.com/oas/default.aspx?ln=en-us&x=8&y=7&prid=11274&gprid=500921
Please report your experiences here after/if you install SP1.
We have two laptops at home, one showed SP1 available for update. Confused as to why the other didn't, I checked the list of problem drivers/apps posted in the article above by Santo. Sure enough, my Audio driver by Sigmatel was on the list. I uninstalled that driver, let Windows choose another one and voila !, SP1 was available for download.
Just finished installing SP1 through Windows Update. Install went well, took a little over an hour. Don't
know if it was just coincidence, but after reading about the need to have all prerequisites installed before SP1 can be installed I got to thinking about KB937287, which I hid and did not install after I did a
system recovery to correct rebooting problem evidently caused by it. So, I went ahead and installed it and
voila, SP1 showed up and I proceeded to install it. So far I haven't noticed a big change other than computer seems to be a little quicker.
Experience:
1. Used windows update program
2. Installed some missing updates
3. SP1 became available
4. clicked on download link
5. download stopped at 95%. Waited 15 mins.
6. Killed, rebooted
7. Repeat step 1, sp1 still marked available
8. Clicked install
9. Not prompted for download, instead went directly to "installing" screen
10. 2 hours later, still there
11. Checked task manager and saw virtually no action on CPU or Disk
12. Clicked stop installation, started writing this message
13. (ten minutes later) Got "What you should know beforing installing SP1" screen
14. Accepted terms, about to do install
More later, after I close programs and give it a whirl....
See the last post on this thread: http://www.howtogeek.com/forum.....?replies=6
Things to Know Before You Download Windows Vista SP1 ( this was part of an answer to a query I had sent to Microsoft. They are very helpful in providing information)
http://msdn2.microsoft.com/en-.....68895.aspx
How to obtain the release notes for Windows Vista Service Pack 1
http://support.microsoft.com/kb/936330
If you would like to install the SP1, please select KB935509, KB937287 and KB938371 to install and then do the following steps to install SP1.
Generally, of installation issues can occur if certain third party programs are running in the background during the upgrade (especially third party firewall, antivirus programs etc). As a result, Vista SP1 cannot be downloaded completely and the installation will fail. Therefore, I suggest we first perform the following steps to directly download Vista SP1 on our website in Normal Mode and then install it in Clean Boot mode to avoid software conflicts.
Before we try to install Vista SP1, please understand installing Vista SP1 requires a minimum of 5 GB free disk space on the Windows partition. The recommended free disk space is as follows:
• 7 GB Recommended for 32-bit Windows Vista
• 12 GB Recommended for 64-bit Windows Vista
Therefore, please make sure you have enough free disk space before installing Vista SP1.
If you are using a branded computer, which is also known as an OEM (Original Equipment Manufacturer) PC, the hardware and applications on your computer are highly customized by the original computer manufacturer. Therefore, the standard version of Vista SP1 may not be fully compatible with the computer system. At this point, I recommend contacting the computer manufacturer first before installing Vista SP1. Please ask them if any of the software applications and hardware drivers need to be updated for Vista SP1. Otherwise, installing Vista SP1 may cause unexpected problems. Thank you for your understanding.
They also sent a long guidance on how to install with the standalone installer. If there is interest in this, I will be glad to post it.
Command line tool for removing pre-SP1 files,
http://www.labnol.org/software.....iles/2641/
Beware, once they are removed, you can not uninstall the service pack.
Sorry if this not the right thread, I'm VERY new to this. I've read all your post's with great interest on the matter of SP1 downloads, but my burning question has not been mentioned. DIAL UP connection, which is what I have, would take a life time to download SP1. Can anyone advise me what the position is with this. Thank you in anticipation.
Hey, I can't even install SP1 - both the standalone installer and Windows Update give Error Code 0x80070002, and following MS's fix for this doesn't help. Windows Update displays it after downloading 20%, and the standalone gets to about 75% and then displays it.
Anyone else having this problem?
Try the steps given here.
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