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How-To Geek Forums / Windows Vista

Vista Harddrive not responding!

(26 posts)
  • Started 2 years ago by dragonkingx
  • Latest reply from dragonkingx
  • Topic Viewed 3036 times

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dragonkingx
Posts: 14

Hi i was on my desktop yesterday and an pop up appeared saying windows has blocked a program should it keep blocking or unblock? thinking nothing of it i hit keep blocking right after my internet crashed and pc shutoff. Restarting it would only go as far as the the black screen with an white _ blinking at the top left hand corner i tried going to safe mode (f8) but nothing happens i can only go to settings just fine and the diagnostics says everything is working fine even the extended SMART scan had no errors so i put in the recovery disc and went to start up repair it does not show my OS and it says it was unable to repair it. These are the stats:
problem event name start up repair v2
problem signature 01: system disk
problem signature 02: 6.0.6001.18000.0.0.0.0
problem signature 03: 0
problem signature 04: 65537
problem signature 05: unknown
problem signature 06: No harddrive
problem signature 07: 0
problem signature 08: 0
problem signature 09: unknown
problem signature 10: 1168
0s verson 6.0.6001.2.1.0.256.1
locale id 1033

the start up repair diagnostic says
root cause found : A harddisk could not be found. If a hard disk is installed it is not responding.

windows memory diagnostic tool say:
Windows cannot check memory problems. A problem is preventing windows from checking for memory problems during start up. Try to check problem again by running the tool manually.
the pc that im using is an HP Pavilion a6750f
* 2.3 GHz AMD Phenom X4 9650 quad-core processor
* 750 GB hard drive
* 8 GB RAM (16 GB maximum)
* Dual-layer Lightscribe DVD±R drive
* ATI Radeon HD 3200 graphics (256 MB dedicated)
* Windows Vista Home Premium (64-bit, SP1)
I know that my hard drive is working because i was using it just before the crash what ever i blocked seems to be causing the problem but i cant get into windows to unblock it could you please help me to fix this problem without having to lose all my important information Thank you.

Posted 2 years ago #
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raphoenix
raphoenix
Posts: 14920

dragonkingx,

Welcome to HTG.

Have you updated the Bios and the Firmware on the Hard Drive ??

http://h10025.www1.hp.com/ewfr.....8;sw_lang=

Quote:
"Seagate SATA Hard Disk Drive Firmware update resolves an issue where the hard disk drive may become inoperable after a power-on."

I think this is the model of your 750 Gig hard drve.
ST3750630AS

Rick P.

Posted 2 years ago #
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dragonkingx
Posts: 14

Hi raphoenix thanks for the reply, no i have not updated the Bios And firmwear i am pretty new when it comes to these things if you know how could you tell me ? i would greatly appreciate it thank you. Ps. will doing this delete my information?

Posted 2 years ago #
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raphoenix
raphoenix
Posts: 14920

dragonkingx,

This is going to be hard to explain.

The reason I ask the first question was to give me a clue as to what may have happened knowing the Seagate Hard Drives had a problem.

I think the Hard Drive has lost it's signature bits and the way to put a signature back on the HD is to use Dos with the DiskPart program.

The only way to run DiskPart is to be able to get to a Command Prompt with the Recovery CD or with a Full Installation DVD.

Does your Recovery Disc give you an option to use a Command Prompt ??

This is a "tuff" question I know.

Rick P.

Posted 2 years ago #
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dragonkingx
Posts: 14

raphoenix

Yes the disk gives me the command prompt option.

Posted 2 years ago #
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raphoenix
raphoenix
Posts: 14920

dragonkingx,

OK !!

Please choose the command prompt option.

When in the Dos Box type in DISKPART

EDIT: and Press <ENTER> key.

What happens ??

Rick P.

Posted 2 years ago #
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dragonkingx
Posts: 14

It says microsoft disk part verson 6.0.6001
copyright (c) 1999-2007 microsoft corp
on computer: MINWIPC
DISKPART>_
The _ part is blinking its ready to type

Posted 2 years ago #
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raphoenix
raphoenix
Posts: 14920

Type in LIST DISK

and then Press <ENTER> Key

The disk will have a number.

If you have only (1) hard drive, the number will be 0

Please confirm.

Rick P.

Posted 2 years ago #
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dragonkingx
Posts: 14

Ok it says
disk### / status /size/ dyn /gpt
disk0 no media 0b
disk1 no media 0b
disk 2 no media 0b
disk 3 no media 0b

Posted 2 years ago #
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raphoenix
raphoenix
Posts: 14920

STOP !!!!

The screen output should look something like this "made up" example.

Disk ### Status Size Free Dyn Gpt
-------- ------------- ------- ------- --- ---
Disk 0 Online 750 GB 0 B
Disk 1 Online 500 GB 0 B
Disk 2 Online 500 GB 3072 KB

Type in EXIT

Press <ENTER> Key

Type in EXIT

Press <ENTER> Key

Let me think on the problem.

Rick P.

Posted 2 years ago #
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dragonkingx
Posts: 14

Ok ill do that once again i think its what ever i blocked with windows that is doing this

Posted 2 years ago #
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raphoenix
raphoenix
Posts: 14920

I don't want you to loose data so I stopped.

The complete sequence of commands:

DISKPART

LIST DISK

SELECT DISK X

NOTE: X is equal to the number of the Windows System Drive.

UNIQUEID DISK

I'm looking for a 8 Digit Hex Number here.

If 00000000 OR None OR Gibberish, the next command would be:

UNIQUEID DISK ID=12345678

NOTE: This may make disk non-recoverable but doesn't destroy data.

UNIQUEID DISK

NOTE: To verify new Signature of 12345678

EXIT

EXIT

Re-Boot machine and try Recovery.

Rick P.

Posted 2 years ago #
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dragonkingx
Posts: 14

Ok i started the steps and when i put select disk x it says
The arguments specified for this command are not valid for more information on the command type :HELP SELECT DISK
there is no disk selected

Posted 2 years ago #
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raphoenix
raphoenix
Posts: 14920

X must be the Number of the Hard Drive that contains the Windows System.

Example: 0 OR a 1 etc..

Example:

SELECT DISK 0

The Spaces are important.

Rick P.

Posted 2 years ago #
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dragonkingx
Posts: 14

ok i get it now but they all have the same "no media" reading so should i select disk 0?

Posted 2 years ago #
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raphoenix
raphoenix
Posts: 14920

LIST DISK

SELECT DISK X
NOTE: X is equal to the number of the Windows System Drive.

UNIQUEID DISK
I'm looking for a 8 Digit Hex Number here.

What is the Number ???

STOP !!

Rick P.

Posted 2 years ago #
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dragonkingx
Posts: 14

Ok i did select disk 0 and the hex number is 00000000
p.s they all have the same hex number 00000000

Posted 2 years ago #
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raphoenix
raphoenix
Posts: 14920

Have never seen malware take out ALL drives before.

All the drives appear to be in a RAW condition.

Can you get into Bios ????

This is what we use to recover dead hard drives but it is complicated.
http://www.howtogeek.com/howto.....-computer/

Let me think some more.

Rick P.

Posted 2 years ago #
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dragonkingx
Posts: 14

How do you get into Bios? is it possible i get the hd back in working order?

Posted 2 years ago #
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LH
LH
Posts: 20002

Rick. I have had malware take out my system drive, and the connected usb backup drive. It can happen.

Posted 2 years ago #
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